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8.5 / 10 Guest Rating

Playa Palms Beach Hotel

Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, mx

Playa Palms Beach Hotel - main view

About the Property

Luxurious Amenities

The Playa Palms Beach Hotel offers a luxurious experience with its outdoor pool, private beach area, and stunning views of the sea. The hotel is conveniently located near the vibrant 5th Avenue, providing easy access to cafeterias, shops, and nightclubs.

Comfortable Accommodations

All units at the hotel are air-conditioned and feature a seating and/or dining area, along with a flat-screen TV. Some units even come with a kitchen equipped with a toaster. Guests can relax on their balcony or hammocks while enjoying partial sea or garden views.

Convenience at Your Fingertips

Guests can enjoy free WiFi throughout the property and have the option to indulge in spa services. Additionally, a tour desk is available for assistance with planning activities. Don't miss the chance to experience all this and more at Playa Palms Beach Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
Laundry
Airport shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Ocean View Studio - Photo 1
Ocean View Studio - Photo 2
Ocean View Studio - Photo 3
Ocean View Studio - Photo 4
Ocean View Studio - Photo 5
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Ocean View Studio - Photo 7
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Ocean View Studio - Photo 13
Ocean View Studio - Photo 14
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Ocean View Studio - Photo 16
Ocean View Studio - Photo 17
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Ocean View Studio

This stylish studio has a large furnished balcony or terrace with partial ocean views. Some feature a queen bed, while others come with additional day bed.

49 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio Partial Ocean View

Non-refundable
Room Only
20% OFF$117.38

$93.9

Includes taxes & fees

Studio Partial Ocean View

Non-refundable
Breakfast Included
20% OFF$131.18

$104.94

Includes taxes & fees
Studio with Garden View - Photo 1
Studio with Garden View - Photo 2
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Studio with Garden View - Photo 7
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Studio with Garden View - Photo 10
Studio with Garden View - Photo 11
Studio with Garden View - Photo 12
Studio with Garden View - Photo 13
Studio with Garden View - Photo 14
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Studio with Garden View - Photo 16
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Studio with Garden View

This stylish studio for 2 people is located on the ground floor and overlooks the tropical gardens. Located next to the ocean, it has a semi-private terrace with a dining table for 2 people.

45 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio 1 Queen Bed Garden View

Non-refundable
Room Only
20% OFF$109.8

$87.84

Includes taxes & fees
One-Bedroom Apartment - Photo 1
One-Bedroom Apartment - Photo 2
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One-Bedroom Apartment - Photo 16
One-Bedroom Apartment - Photo 17
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One-Bedroom Apartment

This air-conditioned 1-bedroom suite features a fan, safety box, laptop safe, satellite TV, iPod dock, microwave. The bathroom has shower.

65 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Apartment 1 Bedroom Partial Sea View

Non-refundable
Room Only
20% OFF$140.13

$112.1

Includes taxes & fees
Ocean Front Studio - Photo 1
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Ocean Front Studio

The rooms at the Playa Palms Beach Hotel are stylishly furnished with personal details, with a captivating, relaxing ambiance. An atmosphere that is a reflection of the paradise that surrounds the hotel.

51 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Ocean Front Studio

Non-refundable
Room Only
20% OFF$168.96

$135.17

Includes taxes & fees

Guest Reviews

8.5
Excellent643 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the good location.

Categories

Cleanliness8.1
Service9.1
Location9.2
Room Quality8.6
Amenities8.1
Value for Money8.6
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

R
RuslanltLT
Verified booking
solo_traveller
Standard Room
Stayed in Jan 10, 2026

"Тллько хорошоее место"

7.0

Расположение

Отель очень мальникий и не хватала простора в целом все было хорошо

Helpful?
J
JoakimseSE
Verified booking
couple
Standard Room
Stayed in Jan 9, 2026

"Exceptional"

9.0
Helpful?
O
OscarmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2026

"Exceptional"

10.0

Atención y comodidad

No hay playa y la vista de las lanchas no estaba bonito

Helpful?
R
ReidercoCO
Verified booking
couple
Standard Room
Stayed in Jan 8, 2026

"Exceptional"

9.0
Helpful?
C
ChanthoucaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2026

"Séjour formidable pour la famille ! Merci !"

10.0

Service client exceptionnel, le personnel est très avenant et souriant !

Rien

Helpful?
S
ScottTheElderNomadcaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2026

"Great spot in PdC"

10.0

Right on a beach. Nice hotel. Will return.

Nothing

Helpful?
A
AndreasusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 7, 2026

"Exceptional"

10.0

Everything

Nothing

Helpful?
K
KseniachCH
Verified booking
solo_traveller
Standard Room
Stayed in Jan 6, 2026

"Nice stay by the ocean, beautiful sunrises, birds"

9.0

At first I was about to say that I liked everything and it’s still the case with one minor reservation. In general, this place is exactly what I chose it for - in a very quiet area, by the sea, comfortable rooms, clean and cozy. Loved to watch sunrises there! Loved to have my little terrace with sea view and hammock, good breakfast, stuff if generally friendly, clean. So many pelicans and other birds, you can watch them, it’s really cool. Recommend it and will be glad to come back. I would even add (as some people mentioned it on reviews here), that the beach they have is not so bad, yes, entrance to the sea is not so nice and it’s not meant to be a proper beach entry, there are diving boats but if you really want to go for a quick swim and lazy to walk to the main beach (which is just 5 minutes away), it’s totally safe and doable to walk in and swim there! Maybe worth saying that I have stayed there in December and there was no sea weed problem at that time, water was nice and clear so maybe if sea weed problem returns, it’s not doable again…

I had one inconvenience with staff which were otherwise very helpful and friendly. They informed all guests in a matter-of-factly manner that they are going to have a party for the team on the hotel’s property as it’s their local holiday or so which is fine but despite saying please address your concerns, when I did ( I am very noise sensitive and was worried about my sleep schedule), they became defensive rather than polite and friendly to me, they basically told me no matter what I say it’s happening and I have to deal with it. Not so nice , ah? And later their attitude towards me was not very friendly anymore. Like I was punished for voicing a concern. In the end, they did have music but it wasn’t so bad and stopped around 10 pm so all they had to do is to just tell me that and it would be enough for me instead it cost me some stressful moments. If you don’t want this experience, avoid staying there around 12-13.12 or ask them when they have this party. Otherwise place is very quiet and nice.

Helpful?
M
ManuelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 6, 2026

"Very Good"

7.0

Habitaciónes y camas cómodas, ubicación excelente

Las habitaciones y los balcones están muy pegados, muy poca intimidad, la vista al mar es más bien vista al vecino de enfrente, la playa es un arenero pequeño con tumbonas pegadas

Helpful?
J
JuarezmxMX
Verified booking
couple
Standard Room
Stayed in Jan 5, 2026

"Excellent"

8.0

Muy linda la habitacion

No hay línea de playa

Helpful?
89
10
9
10