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8.5 / 10 Guest Rating

Playa Palms Beach Hotel

Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, mx

Playa Palms Beach Hotel - main view

About the Property

Luxurious Amenities

The Playa Palms Beach Hotel offers a luxurious experience with its outdoor pool, private beach area, and stunning views of the sea. The hotel is conveniently located near the vibrant 5th Avenue, providing easy access to cafeterias, shops, and nightclubs.

Comfortable Accommodations

All units at the hotel are air-conditioned and feature a seating and/or dining area, along with a flat-screen TV. Some units even come with a kitchen equipped with a toaster. Guests can relax on their balcony or hammocks while enjoying partial sea or garden views.

Convenience at Your Fingertips

Guests can enjoy free WiFi throughout the property and have the option to indulge in spa services. Additionally, a tour desk is available for assistance with planning activities. Don't miss the chance to experience all this and more at Playa Palms Beach Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
Laundry
Airport shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent643 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the good location.

Categories

Cleanliness8.1
Service9.1
Location9.2
Room Quality8.6
Amenities8.1
Value for Money8.6
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

K
Kim NicoleusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 24, 2026

"Everyone is so caring at my time of need. Politee friendly."

10.0

Peaceful

N:P

Helpful?
I
IhabegEG
Verified booking
extended_group
Standard Room
Stayed in Jan 24, 2026

"Very Good"

7.0

Location

Very basic hotel Staff do not speak English

Helpful?
A
AndréfrFR
Verified booking
family_with_children
Standard Room
Stayed in Jan 23, 2026

"Très Bon séjour a l'hôtel Palm Beach Playa."

8.0

Belle architecture, chambre spacieuses et confortable avec joli balcon terrasse entouré de végétation luxuriante. Très agréable.

Un tout petit inconvénient, absence de parking a l'hôtel. Il y a toujours de la place pour se garer a proximité ou même devant mais parcmètre obligatoire, 10 pesos ( 0.50€ ) de l'heure de 10h a 22h.

Helpful?
R
RosadeDE
Verified booking
couple
Standard Room
Stayed in Jan 23, 2026

"Exceptional"

9.0
Helpful?
P
PeterseSE
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Excellent"

8.0

sängen var något för liten för att sova två i En liten blodfläck på ett örngott stor som ett större mynt, gjorde att hotellet debiterade 240 MXN extra vid utcheckning. Då jag har eksem händer det att det kan bli blodfläckar i sängen, men jag har aldrig på 60 år blivit extradebiterad för det.

Helpful?
N
NewlonusUS
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"We had a great time. The AC was pumpin, the walls were thick, and the sun was hot. What more can you want?"

10.0

Carlos and the night guard (didn’t catch his name) were awesome! All the people we came in contact with were super friendly and helpful. The property was quiet and a block away from the strip. An incredibly walkable area! We felt safe the entire trip!

The beach left something to be desired. But it proved to be an awesome place to watch pelicans dive into the water. Not a place for swimming but gorgeous views and access to fishing boats.

Helpful?
W
WillcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jan 21, 2026

"A Superbly Tranquil Classical Mexican Hotel"

8.0

I feel as though I have discovered something rare and precious. The Playa Palms Beach Hotel is easily my favourite independent hotel at which I’ve stayed while in Mexico. The staff were not only exceptionally professional and welcoming, but also friendly, discreet, and easy going. The room was clean, aesthetically pleasing, the courtyard visually appealing, and with the lovely palms reaching above my second floor suite (205) it felt secluded, despite being open to the courtyard. The balcony was charming, quiet, and though I didn’t use the hammock, it gave a great beach vibe and I intend to use it next time. The water pressure is heavenly. The nearly instant, and consistent hot water is the best I’ve experienced in Mexico, including a room at another four star hotel (a chain) that cost three times the nightly rate of the Playa Palms. If my shower had a waterfall head to go with the wand it would exceed the quality of the five star hotel in Cancun at which I stayed the previous night, which cost over six times the rate. The Playa Palms is an excellent value; I cannot overstate this aspect. I’ve stayed in a dozen or so hotels like this in multiple Mexican cities and for the price you will not find anything better. It is cute, warm, homey, and I will definitely return. The Playa Palms is the kind of place you could easily live out of for weeks, and I hope to do so as soon as possible. I highly recommend.

Helpful?
H
HervecaCA
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

9.0
Helpful?
M
ManuelgtGT
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Impresionante y hermoso"

10.0

Rodeado de ambiente de naturaleza, ubicación, y buena atención de Fredy, el desayuno, los ambientes del apartamento, la iluminación natural del apartamento, la tranquilidad del lugar

En lugar de otra cama se proporciona un sofá cama que reduce la comodidad

Helpful?
T
TinausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?