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8.5 / 10 Guest Rating

Playa Palms Beach Hotel

Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, mx

Playa Palms Beach Hotel - main view

About the Property

Luxurious Amenities

The Playa Palms Beach Hotel offers a luxurious experience with its outdoor pool, private beach area, and stunning views of the sea. The hotel is conveniently located near the vibrant 5th Avenue, providing easy access to cafeterias, shops, and nightclubs.

Comfortable Accommodations

All units at the hotel are air-conditioned and feature a seating and/or dining area, along with a flat-screen TV. Some units even come with a kitchen equipped with a toaster. Guests can relax on their balcony or hammocks while enjoying partial sea or garden views.

Convenience at Your Fingertips

Guests can enjoy free WiFi throughout the property and have the option to indulge in spa services. Additionally, a tour desk is available for assistance with planning activities. Don't miss the chance to experience all this and more at Playa Palms Beach Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
Laundry
Airport shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Ocean View Studio - Photo 1
Ocean View Studio - Photo 2
Ocean View Studio - Photo 3
Ocean View Studio - Photo 4
Ocean View Studio - Photo 5
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Ocean View Studio - Photo 7
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Ocean View Studio - Photo 14
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Ocean View Studio - Photo 16
Ocean View Studio - Photo 17
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Ocean View Studio

This stylish studio has a large furnished balcony or terrace with partial ocean views. Some feature a queen bed, while others come with additional day bed.

49 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio Partial Ocean View

Non-refundable
Room Only
20% OFF$117.36

$93.89

Includes taxes & fees

Studio Partial Ocean View

Non-refundable
Breakfast Included
20% OFF$131.18

$104.94

Includes taxes & fees
Studio with Garden View - Photo 1
Studio with Garden View - Photo 2
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Studio with Garden View - Photo 10
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Studio with Garden View - Photo 12
Studio with Garden View - Photo 13
Studio with Garden View - Photo 14
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Studio with Garden View - Photo 16
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Studio with Garden View

This stylish studio for 2 people is located on the ground floor and overlooks the tropical gardens. Located next to the ocean, it has a semi-private terrace with a dining table for 2 people.

45 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio 1 Queen Bed Garden View

Non-refundable
Room Only
20% OFF$109.8

$87.84

Includes taxes & fees
One-Bedroom Apartment - Photo 1
One-Bedroom Apartment - Photo 2
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One-Bedroom Apartment - Photo 14
One-Bedroom Apartment - Photo 15
One-Bedroom Apartment - Photo 16
One-Bedroom Apartment - Photo 17
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One-Bedroom Apartment

This air-conditioned 1-bedroom suite features a fan, safety box, laptop safe, satellite TV, iPod dock, microwave. The bathroom has shower.

65 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Apartment 1 Bedroom Partial Sea View

Non-refundable
Room Only
20% OFF$140.13

$112.1

Includes taxes & fees
Ocean Front Studio - Photo 1
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Ocean Front Studio

The rooms at the Playa Palms Beach Hotel are stylishly furnished with personal details, with a captivating, relaxing ambiance. An atmosphere that is a reflection of the paradise that surrounds the hotel.

51 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Ocean Front Studio

Non-refundable
Room Only
20% OFF$155.3

$124.24

Includes taxes & fees

Guest Reviews

8.5
Excellent643 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the good location.

Categories

Cleanliness8.1
Service9.1
Location9.2
Room Quality8.6
Amenities8.1
Value for Money8.6
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

K
Kim NicoleusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 31, 2026

"Compassionate caring staff. Pleasant safe stay"

10.0

Staff

N/A

Helpful?
V
VincentgbGB
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Quite a good hotel but with faults."

7.0

Sea views and terrace of penthouse room.

No bar in hotel. Very limited beach and swimming area. Swimming obstructed by moored boats.

Helpful?
J
Jan-OlofseSE
Verified booking
extended_group
Standard Room
Stayed in Jan 29, 2026

"Kan klart rekommendera hotellet om man inte kräver tillgång till beach."

8.0

Vänlig och hjälpsam personal. Bara läge. Välstädat. Trivsamt hotell med eget pentry och balkong.

Ingen strand.

Helpful?
D
DennisusUS
Verified booking
couple
Standard Room
Stayed in Jan 28, 2026

"Excellent"

8.0
Helpful?
D
DiegoarAR
Verified booking
family_with_children
Standard Room
Stayed in Jan 28, 2026

"Exceptional"

9.0
Helpful?
R
RudolfdeDE
Verified booking
family_with_children
Standard Room
Stayed in Jan 27, 2026

"Exceptional"

9.0

Sehr schön gelegen mit Blick auf das Meer und den kleinen Pool. Das Personal war sehr freundlich und hilfsbereit. Der Weg zur Partymeile war sehr kurz, dennoch war es sehr ruhig im Hotel. Frühstück war soweit gut, das Sandwich mit Ei und Bacon war klasse. Preis war auch okay. Auf dem Zimmer gab es eine nespresso Maschine. Vom Busbahnhof aus sind es nur rund 800 Meter und auch mit Koffern zu schaffen. Wir mussten das notgedrungen machen da ME-Transfer uns nicht am Flughafen abgeholt hat. Fahrkarten kann man am ADO-Schalter im Flughafen kaufen.

Das Bett war doch recht schmal.

Helpful?
S
Silvana LorenaarAR
Verified booking
family_with_children
Standard Room
Stayed in Jan 27, 2026

"Aceptable"

5.0

Estaba cerca del centro, pero en las fotos se veía una playa que no existía, de haberlo sabido elegíamos otros alojamientos con igual o aún mejor precio u que tenían playas de verdad, este no se podía ni acercar, solo barcos y feo.

Estaba cerca del centro, pero en las fotos se veía una playa que no existía, de haberlo sabido elegíamos otros alojamientos con igual o aún mejor precio u que tenían playas de verdad, este no se podía ni acercar, solo barcos y feo. Además la cama estaba muy cerca de la puerta y cuando te queres levantar te ven todos los trabajadores que empiezan temprano, no hay privacidad, faltaba una cortina que la pedimos pero nunca la pusieron durante el tiempo que estuvimos.

Helpful?
Y
YaroslavaplPL
Verified booking
extended_group
Standard Room
Stayed in Jan 27, 2026

"Lovely quiet place"

8.0

Lovely place, close to the public beach and main street, but not loud itself, very cozy. Staff is amazing and happy to provide recommendations. Would come again totally.

The water area has boats parked and doesn't really have a flat entry, so you need to swim a bit further if you want.

Helpful?
K
KatiecaCA
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"Playa palms feels like a boutique hotel, with lots of thoughtful small details that make it particularly welcoming. As l"

9.0

Beautiful, comfortable and well cared for hotel. We felt safe and welcomed. A block from the craziest, loudest clubs yet we didn’t hear a single noise with the doors closed, so very soundproof. Fantastic water pressure, great little kitchenette, thoughtfully decorated. Lots of closet space, shelving and hangers to unpack and feel settled. Wonderful balcony with lovely views of the well cared for plant life and sea views for most rooms. Lovely, friendly staff. Really cute little hotel all around. I’d happily recommend it to others.

Unfortunately erosion has hit PDC really badly across the whole town over the last few years. The photos should be updated to show that there is absolutely no “beach” left, except for a sandy area where you can lay on beach beds, while the waves crash against a new rocky retaining wall. Thankfully there are swimmable public beaches a few minutes walk away in either direction.

Helpful?
G
GabriellaseSE
Verified booking
couple
Standard Room
Stayed in Jan 24, 2026

"Exceptional"

9.0
Helpful?