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8.5 / 10 Guest Rating

Playa Palms Beach Hotel

Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, mx

Playa Palms Beach Hotel - main view

About the Property

Luxurious Amenities

The Playa Palms Beach Hotel offers a luxurious experience with its outdoor pool, private beach area, and stunning views of the sea. The hotel is conveniently located near the vibrant 5th Avenue, providing easy access to cafeterias, shops, and nightclubs.

Comfortable Accommodations

All units at the hotel are air-conditioned and feature a seating and/or dining area, along with a flat-screen TV. Some units even come with a kitchen equipped with a toaster. Guests can relax on their balcony or hammocks while enjoying partial sea or garden views.

Convenience at Your Fingertips

Guests can enjoy free WiFi throughout the property and have the option to indulge in spa services. Additionally, a tour desk is available for assistance with planning activities. Don't miss the chance to experience all this and more at Playa Palms Beach Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
Laundry
Airport shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Ocean View Studio - Photo 1
Ocean View Studio - Photo 2
Ocean View Studio - Photo 3
Ocean View Studio - Photo 4
Ocean View Studio - Photo 5
Ocean View Studio - Photo 6
Ocean View Studio - Photo 7
Ocean View Studio - Photo 8
Ocean View Studio - Photo 9
Ocean View Studio - Photo 10
Ocean View Studio - Photo 11
Ocean View Studio - Photo 12
Ocean View Studio - Photo 13
Ocean View Studio - Photo 14
Ocean View Studio - Photo 15
Ocean View Studio - Photo 16
Ocean View Studio - Photo 17
Ocean View Studio - Photo 18
Ocean View Studio - Photo 19
1/19

Ocean View Studio

This stylish studio has a large furnished balcony or terrace with partial ocean views. Some feature a queen bed, while others come with additional day bed.

49 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio Partial Ocean View

Non-refundable
Room Only
20% OFF$117.36

$93.89

Includes taxes & fees

Studio Partial Ocean View

Non-refundable
Breakfast Included
20% OFF$131.18

$104.94

Includes taxes & fees
Studio with Garden View - Photo 1
Studio with Garden View - Photo 2
Studio with Garden View - Photo 3
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Studio with Garden View - Photo 5
Studio with Garden View - Photo 6
Studio with Garden View - Photo 7
Studio with Garden View - Photo 8
Studio with Garden View - Photo 9
Studio with Garden View - Photo 10
Studio with Garden View - Photo 11
Studio with Garden View - Photo 12
Studio with Garden View - Photo 13
Studio with Garden View - Photo 14
Studio with Garden View - Photo 15
Studio with Garden View - Photo 16
1/16

Studio with Garden View

This stylish studio for 2 people is located on the ground floor and overlooks the tropical gardens. Located next to the ocean, it has a semi-private terrace with a dining table for 2 people.

45 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio 1 Queen Bed Garden View

Non-refundable
Room Only
20% OFF$109.8

$87.84

Includes taxes & fees
One-Bedroom Apartment - Photo 1
One-Bedroom Apartment - Photo 2
One-Bedroom Apartment - Photo 3
One-Bedroom Apartment - Photo 4
One-Bedroom Apartment - Photo 5
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One-Bedroom Apartment - Photo 12
One-Bedroom Apartment - Photo 13
One-Bedroom Apartment - Photo 14
One-Bedroom Apartment - Photo 15
One-Bedroom Apartment - Photo 16
One-Bedroom Apartment - Photo 17
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One-Bedroom Apartment

This air-conditioned 1-bedroom suite features a fan, safety box, laptop safe, satellite TV, iPod dock, microwave. The bathroom has shower.

65 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Apartment 1 Bedroom Partial Sea View

Non-refundable
Room Only
20% OFF$140.13

$112.1

Includes taxes & fees
Ocean Front Studio - Photo 1
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Ocean Front Studio - Photo 12
Ocean Front Studio - Photo 13
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Ocean Front Studio

The rooms at the Playa Palms Beach Hotel are stylishly furnished with personal details, with a captivating, relaxing ambiance. An atmosphere that is a reflection of the paradise that surrounds the hotel.

51 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Ocean Front Studio

Non-refundable
Room Only
20% OFF$155.3

$124.24

Includes taxes & fees

Guest Reviews

8.5
Excellent643 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the good location.

Categories

Cleanliness8.1
Service9.1
Location9.2
Room Quality8.6
Amenities8.1
Value for Money8.6
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

E
erikahuHU
Verified booking
family_with_children
Standard Room
Stayed in Feb 27, 2026

"Exceptional"

10.0
Helpful?
M
McnaughtonauAU
Verified booking
family_with_children
Standard Room
Stayed in Feb 25, 2026

"Exceptional"

9.0
Helpful?
E
emanuelaitIT
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"Nel complesso consigliamo assolutamente la struttura a chi cerca un hotel intimo, in posizione strategica e con un’atmos"

9.0

Posizione eccellente A due passi dal centro, comodissima per ristoranti, negozi e passeggiate serali, ma allo stesso tempo silenziosa e riparata dal rumore. Si sente praticamente solo il mare: un equilibrio davvero raro da trovare. Camere funzionali e ben organizzate Abbiamo apprezzato molto la presenza del frigorifero (anche se un po’ rumoroso), dell’angolo cottura pratico e della macchinetta del caffè — per noi italiani un vero “salvavita”! Il balcone è un grande valore aggiunto: spazioso, con tavolo, sedie e amaca, perfetto per rilassarsi o mangiare con vista mare. Area spiaggia piacevole Anche se al momento non è possibile fare il bagno a causa dei sacchi posizionati prima dell’acqua, la zona resta molto gradevole. I lettini permettono di rilassarsi, leggere e prendere il sole in totale tranquillità. Colazione comoda e abbondante Non è inclusa, ma con 15 dollari a persona si può richiedere un’ottima colazione servita direttamente in camera: una soluzione molto pratica che abbiamo davvero apprezzato. Staff eccellente Un grazie speciale a Giudit per la disponibilità e la gentilezza. Una menzione particolare a Carlos, che si occupa delle escursioni: sempre sorridente, cordiale e disponibile. Le escursioni acquistate tramite lui sono state organizzate benissimo e a prezzi più competitivi rispetto ai tanti stand in città. Un vero valore aggiunto per la struttura.

Asciugacapelli poco potente, alternativa non disponibile in reception. In bagno è presente il classico phon piccolo a muro, non molto performante. Sarebbe utile avere almeno un phon più potente disponibile in reception su richiesta, soprattutto in caso di temperature insolitamente basse come quelle che abbiamo trovato (tra 11 e 20 gradi). Coerenza tra foto e camera assegnata La camera ricevuta non corrispondeva esattamente alle immagini viste al momento della prenotazione. Il soggiorno è stato comunque piacevole, ma una maggiore coerenza tra foto e sistemazioni reali renderebbe l’esperienza ancora più impeccabile.

Helpful?
M
MinnafiFI
Verified booking
family_with_children
Standard Room
Stayed in Feb 24, 2026

"Definitely recommend"

10.0

Loved this quaint boutique hotel! The staff was really nice, our room was cute and you cannot beat the location of the hotel.

Would have been nice to have a beach access from the hotel, but public beaches were only a short walk away, so it wasn't an issue.

Helpful?
C
CochranusUS
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"We left after a day and went to another resort"

3.0

The hotel was cute and clean but the location wasn't what we thought it would be

Location

Helpful?
M
Maj-BrittdkDK
Verified booking
couple
Standard Room
Stayed in Feb 14, 2026

"God beliggenhed. Desværre er stranden næsten spist i det område+ der ligger både derude så det inviterer ikke til badnin"

8.0

Stille og roligt. Tæt på alt men uden larmen:-) Lejligheder og balkoner var dejligt

Køkkenet var lidt mangelfuldt (vi boede der også i to uger). Manglede fx skærebræt, en ordentlig kniv, æggebægre, elkedel. Intet livsnødvendigt, bare noget der kunne være rart:-)

Helpful?
T
ThomasusUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 13, 2026

"Boutique Delight on the Ocean"

10.0

It is nestled next to the ocean with a nice set of lounge chairs. Very neat and clean facilities. Very safe location.

The street is a bit shabby and the immediate area is under going some renovation, but very close walking distance to 5th Avenue.

Helpful?
J
JineuicaCA
Verified booking
solo_traveller
Standard Room
Stayed in Feb 12, 2026

"Exceptional"

10.0
Helpful?
M
Morten JuhldkDK
Verified booking
couple
Standard Room
Stayed in Feb 9, 2026

"Good"

5.0
Helpful?
A
AlejandrausUS
Verified booking
couple
Standard Room
Stayed in Feb 8, 2026

"Exceptional"

10.0
Helpful?