Playa Palms Beach Hotel

Location and decor and architecture

Beach not useable , stairs to unit tricky for older folks

Mooie kamer met balkon. Fijn bed, goede douche. Elke middag als we terug kwamen was de kamer weer netjes en schoon. Personeel is vriendelijk en behulpzaam. Kookstelletje leek niet te werken en na vraag aan het personeel kwamen ze gelijk in actie om het op te lossen. Kitchenette aanwezig met wat keukengerei. Eigenlijk heb je alles wat je nodig hebt. Strandbedjes bij het water waar wij veel gezeten hebben. Is een fijn plekje.

- Gordijnen waren oud en niet echt schoon. Deze zou ik vervangen. - Er was niet echt een fijn mes aanwezig om groenten mee te snijden. - Het hotel zit aan het strand, maar het is jammer dat je niet echt het water in kan om te zwemmen.

On coast and no crowded beach in front of hotel.

Very firm mattress and stiff pillows.

Very nice location in heart of playa so close to Quinta avenida. But on the water so when in hotel it feels like an oasis. We had a fantastic view and great kitchen.

Very firm mattress and hard pillows.

I loved the balcony and the cool built-in "sofa" in my room. Great to have a kitchenette. Super comfortable bed & pillows. And perhaps the nicest thing was the 5 gallon drinking water "cooler" in the kitchen. So thoughtful and unexpected.

Cleanliness and staff

N/A

The staff and the view are nice. It was quiet and cozy enough. The cleaning lady was practicing her origami skills on new towels every time she cleaned the room. The cleaning was done early in a day and properly. A/C and ventilator were good. The hut roofs, white walls, rustic design and a small 'arboretum' with tropical trees in the main area were a vibe.

The balcony rail is a bit low all across the suites. We felt it was too low for someone with kids on vacation in this property; even adults could tip over. My partner was using the hammock on the balcony until the hammock somehow dislocated from the hook. So we did not feel this was a safe securing of hammocks as well. The breakfast is not included. The pillows were a bit too flat. They gave us only one key which is not typical for a hotel. The swimming pool - although nice - is a bit too small and with no places to sit around it. We would like to suggest to expand a kitchen by loosing a closet that is attached right next to it. For a closet, the adjacent locker/walk-in closet could be enough. Stairs were painted evenly (without accent color at the edges) so that could be a tripping hazard.

Staff were friendly, good resort vibe in the hotel, location very close to 5th avenue

Beach strip is very small and had boats parked, not a great view of the sea, sargassum smell was strong, insect bites near the green areas