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8.5 / 10 Guest Rating

Playa Palms Beach Hotel

Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, mx

Playa Palms Beach Hotel - main view

About the Property

Luxurious Amenities

The Playa Palms Beach Hotel offers a luxurious experience with its outdoor pool, private beach area, and stunning views of the sea. The hotel is conveniently located near the vibrant 5th Avenue, providing easy access to cafeterias, shops, and nightclubs.

Comfortable Accommodations

All units at the hotel are air-conditioned and feature a seating and/or dining area, along with a flat-screen TV. Some units even come with a kitchen equipped with a toaster. Guests can relax on their balcony or hammocks while enjoying partial sea or garden views.

Convenience at Your Fingertips

Guests can enjoy free WiFi throughout the property and have the option to indulge in spa services. Additionally, a tour desk is available for assistance with planning activities. Don't miss the chance to experience all this and more at Playa Palms Beach Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Garden
Laundry
Airport shuttle

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Ocean View Studio - Photo 1
Ocean View Studio - Photo 2
Ocean View Studio - Photo 3
Ocean View Studio - Photo 4
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Ocean View Studio - Photo 14
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Ocean View Studio - Photo 16
Ocean View Studio - Photo 17
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Ocean View Studio

This stylish studio has a large furnished balcony or terrace with partial ocean views. Some feature a queen bed, while others come with additional day bed.

49 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio Partial Ocean View

Non-refundable
Room Only
20% OFF$117.34

$93.87

Includes taxes & fees

Studio Partial Ocean View

Non-refundable
Breakfast Included
20% OFF$131.13

$104.9

Includes taxes & fees
Studio with Garden View - Photo 1
Studio with Garden View - Photo 2
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Studio with Garden View - Photo 13
Studio with Garden View - Photo 14
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Studio with Garden View - Photo 16
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Studio with Garden View

This stylish studio for 2 people is located on the ground floor and overlooks the tropical gardens. Located next to the ocean, it has a semi-private terrace with a dining table for 2 people.

45 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Studio 1 Queen Bed Garden View

Non-refundable
Room Only
20% OFF$109.75

$87.8

Includes taxes & fees
One-Bedroom Apartment - Photo 1
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One-Bedroom Apartment - Photo 16
One-Bedroom Apartment - Photo 17
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One-Bedroom Apartment

This air-conditioned 1-bedroom suite features a fan, safety box, laptop safe, satellite TV, iPod dock, microwave. The bathroom has shower.

65 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Apartment 1 Bedroom Partial Sea View

Non-refundable
Room Only
20% OFF$140.08

$112.06

Includes taxes & fees
Ocean Front Studio - Photo 1
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Ocean Front Studio

The rooms at the Playa Palms Beach Hotel are stylishly furnished with personal details, with a captivating, relaxing ambiance. An atmosphere that is a reflection of the paradise that surrounds the hotel.

51 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Ocean Front Studio

Non-refundable
Room Only
20% OFF$147.68

$118.14

Includes taxes & fees

Guest Reviews

8.5
Excellent643 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the good location.

Categories

Cleanliness8.1
Service9.1
Location9.2
Room Quality8.6
Amenities8.1
Value for Money8.6
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

R
RiosarAR
Verified booking
couple
Standard Room
Stayed in Apr 21, 2026

"Very Good"

7.0
Helpful?
C
CarolecaCA
Verified booking
couple
Standard Room
Stayed in Apr 21, 2026

"Excellent"

8.0

Nice room, lovely staff

Not really any beach

Helpful?
K
Kenny H.chCH
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

10.0

La gentillesse et le professionnalisme du personnel (merci beaucoup Alfredo pour les conseils), la propreté et la chambre. Petite plage sympa, dommage qu'on ne puisse pas se baigner à cet endroit. Mais d'autres plages sont proches.

Helpful?
G
GUILHERMEbrBR
Verified booking
couple
Standard Room
Stayed in Apr 16, 2026

"Perfeita!"

10.0

O Hotel tem uma perfeita localização, ficando próximo a principal rua de Playa. As pessoas, principalmente o Afonso, foram extremamente receptivos, dando dicas de onde visitar e o que comer. O Café da manhã todas as vezes que pedimos estava perfeito e eram entregues pontualmente. Com toda certeza iremos voltar!!

Helpful?
K
Kim NicoleusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 15, 2026

"I wrote in other"

10.0
Helpful?
L
larafrFR
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Confortable, bien placé et tranquille"

9.0

L’emplacement, le logement très bien équipé, pour encore plus de confort des chaises longues pour se reposer sur la terrasse auraient été un plus, la propreté, la tranquillité et le personnel .

Rien

Helpful?
G
GomezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 13, 2026

"Excellent"

8.0

Todo muy bien tanto el personal muy amables y las recamaras muy limpias alberca muy limpia también

Lo unico q no me gustó esq cobran muy caras las visitas 30dll por persona seme hace mucho anteriormente me e hospedado en otro hotel y nome cobraban por la visita de mi hijo y de mi nuera q viven ahi en playa

Helpful?
J
JenniferusUS
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Close to things but that is all it has going for it."

3.0

The bed was comfortable. Other than the really bad beachfront, the location was amazing. Staff was knowledgeable and friendly.

The beach is non-existent and the pool was mediocre. There were kids everywhere and the hammocks on the balconies need to be replaced. They tried to charge us for a stain on the bed that was there when we checked in. We didn't think it was a very big deal and didn't mention it but there was a $30 charge on our bill when we checked out that we had to dispute.

Helpful?
H
HectorchCH
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"Very Good"

7.0

Propre et bien placé

Pas très beau

Helpful?
T
TimothyusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 8, 2026

"Lovely spot"

10.0

Lovely location and design. The room was quiet and comfortable. The little beach out front was great to have.

Our hammock didn't really work; it was strung too narrow. Also you should know that the beach out front is just a bit of stand with trees and chairs - it's a nice view, but not a full beach.

Helpful?