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9.1 / 10 Guest Rating

Almaty Cozy Apart Hotel

улица Шевченко 85, Almaty, kz

Almaty Cozy Apart Hotel - main view

About the Property

Central Location: Situated near major attractions like Abay Opera House and Kazakhstan Independence Monument.
Modern Amenities: Enjoy free WiFi, fully equipped kitchen, and city views.
Convenience: Lift, minimarket, and non-smoking property for a comfortable stay.

Book your stay at Almaty Cozy Apart Hotel for a convenient and enjoyable experience!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional277 verified reviews
AI Summary

Guests highly rate the convenient location and frequently praise the good service.

Categories

Cleanliness8.2
Service9.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money9.2
Food and Beverage8.7
Overall Experience9.3

Select topics to read reviews

D
DongcnCN
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Exceptional"

9.0
Helpful?
D
DavidesES
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Publicidad engañosa y falta de transparencia"

1.0

El alojamiento no esta mal, tiene buenas comodidades, el precio original es aceptable y está bien situado, pero la parte negativa de esta reseña es lo que estropeó todo, leer.

La descripción del alojamiento en Booking no se corresponde con la realidad y resulta engañosa. Reservé un apartamento para 3 personas (2 adultos y 1 niño), donde se indicaba claramente que incluía 1 cama doble y 1 sofá cama, y que el niño se alojaba gratis. Al llegar, solo había una cama doble preparada para dos personas. Sí existía un sofá, pero no estaba preparado como sofá cama ni había indicación real de que lo fuera ni preparación alguna. Cuando solicitamos sábanas para usarlo, tras varias horas de espera desde el mensaje nos informaron de que la habitación era “para dos huéspedes” y que el uso del sofá implicaba un coste adicional de 5.000 KZT (~10€). Es decir, un alojamiento anunciado para 3 personas termina teniendo un suplemento obligatorio para que una de ellas pueda dormir. Lo más grave no es solo el cobro adicional, sino que el propio alojamiento reconoció explícitamente que esta condición no estaba claramente especificada en Booking, y aun así decidieron aplicarla y cobrarla igualmente. Es decir, admiten la falta de claridad en la información, pero trasladan el coste al cliente. Finalmente, incluso tras pagar, no se preparó el sofá: únicamente se nos entregaron las sábanas para que lo montáramos nosotros. Además, al solicitar una factura del cargo, no se proporcionó ningún documento válido, únicamente una foto del pago en el TPV, lo cual es totalmente inaceptable. Si la información es ambigua o incorrecta en la plataforma, no puede repercutirse al cliente. La falta de transparencia es responsabilidad del alojamiento. He iniciado una reclamación con Booking para que me restituyan ese suplemento y cancelé otra reserva posterior en este mismo alojamiento por pérdida total de confianza. No lo recomiendo en absoluto. Es un alojamiento con información engañosa y cargos inesperados.

Helpful?
L
LucadeDE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Sehr gute Unterkunft"

9.0

Die Unterkunft ist sehr sauber und die Dusche ist super. Auch das Bett ist sehr bequem. Der self Check in wird sehr gut und detailliert über WhatsApp beschrieben. Gepäck kann man am an und Abreisetag auch vor dem ein bzw nach dem auschecken in der Unterkunft lassen. ( Bis 18 Uhr) Vor der Unterkunft ist ein Minimarkt der 24/7 offen ist

Die Lage ist zwar zentral aber meiner Meinung nach nicht so gut wie es hier aus den anderen Bewertungen hervorgeht. Zu allen Sehenswürdigkeiten braucht man doch relativ lange und die Metro ist auch 20 min entfernt. Busse fahren in der Nähe ab sind aber immer randvoll.

Helpful?
M
MariausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Ditched me"

5.0

I wish I could say something on the subject

I was looking forward to my stay here but unfortunately the manager ditched me in the middle of the night… I told her in advance that I would arrive at 2 am and she assured me that that is fine. She told me to call her, but when I did–multiple times–her phone was unavailable. I eventually was able to find my way into the hotel by asking passersby (there were no signs at all, and finding it was a difficult task because it’s located in a residential building among regular apartments). When I went up, an old lady was there but she couldn’t help with the check in and was indifferent it my situation. The manager didn’t respond and so after 15-20 minutes I had to leave and search for another place to stay which was extremely difficult and kind of scary as a solo female traveler in a new city in the middle of the night.

Helpful?
C
ChristiandeDE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0
Helpful?
P
PavelaeAE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Great aparthotel close to the center with all facilities needed"

9.0

Nice, clean and large rooms located in a residential building, room has all needed for rest and work. Location is close to everything

Helpful?
K
KevinusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Spacious and clean"

10.0

The location is great — within walking distance of many good restaurants (and a McDonald’s). The rooms are big and spacious — can fit three people comfortably (and four if the sofa pulls out, but did not check). The bed was also nice. Check-in and payment were relatively easy — it’s a residential building, but the entire 11th floor has been converted for short-term stays.

Helpful?
M
MakhabatfrFR
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

9.0

Très bien placement,propre,calme

Helpful?
R
RATTAPHOLthTH
Verified booking
solo_traveller
Standard Room
Stayed in Apr 19, 2026

"Roam into Almaty"

10.0

Convinence great Cleaness great excellent

Foreigner need to cintact hotel via WhatApp in advance

Helpful?
M
MaryazAZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

10.0
Helpful?