Meliá Vinpearl Phu Quoc

منتجع ولا ارووووووووع،،، الطاقم الخدمات والفلل ولا غلطه،، ما تريد تطلع من المنتجع من جمال الفله،،، شكرا من القلب الى إدارة المنتجع والطاقم المتميز...

لا شي لا شي لا شي

nhân viên phục vụ tốt ok

Bữa ăn sáng không phong phú ,ít món ,Không ok

Ok

Ok

breakfast was good. Quite a big spread but few vegetarian options. also vegetarian wasnt cooked that well.

The staff / management was quite poor. The waiting at the reception for the room was a pain. As the villas are very far the buggys are very poorly managed by the staff. i think the buggy management was the worst i think the management has a very poor experience of service industry and for a such a beautiful property the management was a complete let down

Totally made our trip worthwhile !! A luxury property with all the care taken to make the stay comfortable for the guests..

Loved the resort, the buffet breakfast, the pools, the villas, loved that it’s on a private beach. The workers are extremely nice and friendly & accomodating.

Very far from sunset town. The cleaning standard isn’t like Australia. Didn’t look like the floors had been vacuumed/ there were crumbs/bits of rubbish under the couches. The walls definitely need to be repainted. The beds/ linen were very clean however. The staff were always happy to help with any issues. I think the villas just need a good revamp as I said the walls need repainting, some things need replacing like blinds etc.

استمتعت بإقامتي، وأعجبتني نظافة الفندق وجودة المرافق. كذلك قمت بحجز تذاكر VinWonders & Safari عن طريق الفندق. شكراً لكم على حسن الخدمة.

Villas need to be refurbished. Weird smell in the bathroom. The bed linen and towels had stains. Some of the beach towels were faded and had holes in them. There were very few dining options for people on a diet. Almost all of the food was prepared with a lot of oil and spices.