The Odyssey Apartments by Propr

location perfect

too many smokers in the building smoking weed and very noisy !

Location

Alot. We arrived at the designated check-in time of 3pm. The "concierge" was 30 min late to deliver the keys. Yet we were constantly contacted to confirm when we would be at the apartment to receive the keys. No information shared about facilities available i.e. the safe or location of the swimming pool. The apartment was not clean. Dirty mats in the bathroom. Couch with stains. Dirty dishes in the kitchen cupboards. Lack of sufficient drinking glasses. No dishwasher as advertised. No toiletries were available as advertised. We received a teaspoon of soap in a bottle ( all other soap/shampoo/conditioner bottles empty) and 1 toilet roll for 3 days. Dirty mop and broom left on the balcony. Uncomfortable couch and bed. Broken fan shoved in cupboard. Maintenance in an out to change light bulbs, open safe and fix broken plug in bathroom sink. We paid half the rate for an apartment we stayed in the year before, which was cleaner and better equipped, with much better facilities, good location and a sea view. Definitely not good value for money.

Everything was perfect

The location is amazing, but that’s about it.

The check-in process was frustrating. We were not informed that someone would be meeting us at the apartment, nor that the keys would not simply be available at reception. Additionally, the entrance was not actually on Main Road as expected, but rather around the corner—something that was not communicated in advance. Clearer instructions would have made for a much smoother arrival. Inside the apartment, several maintenance and cleanliness issues stood out. Multiple light bulbs were not working, making the already dim space feel even darker. The main bedroom door would not close, the second bathroom sink was blocked, and the front door handle was loose and in poor condition. Housekeeping also left much to be desired—the carpets were not thoroughly cleaned, and we even found an old tissue behind the bedside cabinet from a previous guest. The balcony, rather than being a pleasant outdoor space, was used to store cleaning equipment (brooms, mops, buckets), and there were no chairs for the table, making it unusable. To address some of these issues, we called the managing agent to request repairs. While they did send someone to fix the bedroom door, unfortunately, by the following day, it was back to its old shenanigans, proving the repair was not a lasting solution. Additionally, small but important details were overlooked. The internet was unreliable and kept dropping, which was frustrating. A couple of dishwasher tablets would have been a simple yet thoughtful addition to make our stay more convenient. For the price paid, we expected a far higher standard of maintenance, cleanliness, and service.

pool times