Jeongseon JS GRAND PALACE Hotel

The price was reasonable The rooms were ok and the place was clean enough for a mid tier budget hotel

Staff were rude and not helpful. I asked the front desk to call for a taxi because I am a foreigner and they kept trying to make me call directly despite not being busy. When we arrived just after 2pm, they tried to charge us for early check in (check in is at 3pm). When we left our bags, it was sitting in a public area near the lobby desk (not secured in a cloak room). They only cleaned our rooms every two days and instead left a plastic bag full of new towels and water bottles. Some of the lights in our room didn’t work and the hallway had missing lights which created an eerie vibe. The lack of a hotel specific shuttle bus means you have to catch a public bus with casino regulars to get to the High1 resort. I had a lot of unwanted attention around my children with compulsive gamblers wanting to touch them for good luck. If you have a young family, I’d stay away from the bus.

Hotel was clean and room was nice and modern. Within excellent walking distance to the town, train station and bus stop to take you up to High 1

No hot tub/ Spa or fitness centre as advertised, no restaurant or room service and no customer service from staff.

I have tried to contact Booking.Com regarding this accommodation from the 26th Dec as the hotel staff were very rude and unhelpful and I’ve received no reply from Booking.com or can’t get through on the phone. This experience from the hotel and booking.com has been atrocious

Staff were extremely rude at the hotel and Booking.com is extremely hard to get hold of

地點

위치가 좋고 주변에 음식점과 편의점 등 편의시설이 많음. 숙소가 매우 깔끔함. 가격에 비해 매우 좋은 퀄리티임. 호텔 곳곳에 라마다 호텔의 흔적이 남아있는데, 과거 라마다 호텔이었던 것으로 추정됨.

1층 편의점 간판은 있으나 운영이 되고있지 않음.

숙소는 깔끔

프론트 여직원 직원이 말시작할때마다 한숨으로 시작함. 수건에서 락스냄새가 너무 심함