Collection O near Monkey Forest formerly Hepiyuk Guest House

Pluspunten: Locatie buiten het centrum van Ubud, eenvoudig te vinden (je hebt wel vervoer nodig). Balkonkamer aan de stille kant. Uitzicht vanaf het balkon is mooi groen (rijstveld + palmbomen. Warm water, koelkastje, drinkwater en hor tegen muggen aanwezig. Personeel had netjes mijn lader bij mijn spullen gelegd die ik was vergeten. Dankjewel. Voelde mij er dankzij de honden en het hek wel veilig. Al voelde het wel gek zo dichtbij de medewerker te verblijven. Daardoor minder privacy.

Minpunten: - Personeel had de deur op slot terwijl ze wisten dat ik zou aankomen. - Ontvangst voelde ongeïnteresseerd; er werd niet geholpen met bagage. Ik heb wel met het personeel te doen, daarom vind ik het lastig deze recensie te schrijven. Had het idee dat deze man een moeilijk leven heeft. Tegelijkertijd vind ik dat er echt hulp bij moet komen, dit kon echt niet. De plek heeft veel potentie. Deze man sprak amper/geen engels. - Er lopen 2 honden en 1 kat rond en het geheel oogt smoezelig, niet fris. (Pleister op de grond, dat soort dingen) - Beddengoed had vlekken. - Beker voor tandenborstel was vies en de verpakking van een oude tandenborstel lag er nog. Het voelde alsof de kamer niet (goed) schoongemaakt was. - Kamer ruikt erg muf.

We loved how Hepi Yuk was spacious and not a tourist trap. It was a quiet spot that let us relax and was close enough to Grab to the center, although make no mistake: it is not in the center. You’re not going to walk outside and be in the middle of an art district. You *could* walk, but you are looking at over half an hour. You will be walking against motorcycles and cars unless you are on/in one yourself, which many people opt for to mitigate that issue altogether. Regardless, the facilities were simple and practical with thoughtful touches like a kettle, fridge, and an amazing Italian-Colombian restaurant (Casa Curandera) across the road, (who became like family), all of which made it comfortable for a longer stay. Its layout offered privacy and calm - perfect for unwinding after busy days - and the neighborhood felt safe, local, and close enough to stations and services when we wanted to go out for food or get water/etc. from the store. There is a patio. Still, overall, it gave us a low-key Bali vibe we were hoping for and a restful base for the trip. We did stay at 3 other properties while we were in Ubud. One was delightful, but not ideal for long-term stay as the WiFi was not as good as Hepi Yuk’s, they had no TV (not a deal breaker just something we noticed at Hepi Yuk that was a very nice bonus), and it wasn’t as spacious, even though it was more centrally located. The next one was quite central as well, but it was not great. Very unclean, not good customer service, no TV, and though it was beautiful, it was not ideal for long term stay. The last one was a disaster that we left! And who could forget the family we gained—two dogs and a kitten! (See photos). They eventually came to greet us. Even Lucky warmed up! They were the highlight of our return back to our pad after a day working at Cheeky Monkey (great WiFi and friendly staff). Very cute their upside down theme!

Things to improve: When guests are staying for a month or longer, it’s more practical to stick to a cleaning schedule (not the client asking) to remove friction or unnecessary burden on the client to ask for cleaning, more drinking water, new towels, rolls of toilet paper, etc. The cleaning was superficial and never deep. The water damage on the wall left a hole that could’ve been temporarily repaired while we were still living there. The plants looked very sad by the time we left. They should be attended every time there is a room cleaning. One of the main reasons we chose this place was because there was a Warung (restaurant), but it was closed the entire time we were there due to low volume.

Near work

Lobby was locked and empty

The place was super clean. It was in a quiet location with overlooking a rice field. WiFi was super fast. Able to have video calls with good speed. They were super friendly and even drove me to drop off and pick up my laundry.

Location is good if you have kids , because there is a playground with cafe just 1 min far by walk . They really care about cleaning , and stuff was very welcoming and super friendly, you truly feel like home .

Maybe bed sheets needs to refresh but also we took in the end our own so it was not a big deal

Pool is small and unusable. Housekeeping services only once a week. Very little communication from the staff via messages. Overpriced for what you get

Propreté des draps pas top. L'eau stagnante dans la baignoire.