The Seiryu Boutique Bali Villas

The property is in a good location and the pool was nice

Communication!! Terrible/non existent from the get go. Every other place we stayed we used WhatsApp which is easy and helpful when there is a language barrier. We ordered a floating breakfast on two different occasion’s and we never got this the twice we asked, extremely poor water pressure in the shower and bath. Air con did not work in the bedroom resulting in sweltering heat at night, which means not a great nights sleep. I will say the noise outside the villa was also extremely loud for 6am with workers etc chatting away which woke us up every morning. The property was not a 5 star property it was more like a 3

I really enjoy the privacy and location of these villas

There were a couple of minor repair issues that should be addressed .

Private, large rooms. Great a/c. Location is peaceful but close to shops and restaurants.

Blocked toilets

Location was great. Very clean. The staff were amazing and went out of their way to make our stay exceptional.

Nothing

Staff were friendly and was always willing to help

Loved everything, the only thing that didn't work was the outdoor shower. But everything else was perfect.

Facility is top tier with good food. Good Jacuzzi, friendly staff, excellent room service. Bed is super comfy👍

Can improve on pool and shower cleanliness