Olives Bay Terrace in Portofino

It was perfect, clean and had everything, beautiful outside area, close to everything yet so peaceful. Just beautiful.

Nothing not to like.

Location

I would like to share my experience regarding Portofino. It is better to live in Santa Margherita and visit Portofino. As for the Olive Bay Hotel, the location is excellent and the apartment is good, but the person in charge he needs a course on how to deal with people. How can he be more respectful and have a better way of dealing with customers The two main topics I would like to focus on are that after the money was paid to Booking,he black mail me and insisted on city tax to be paid by me or no entrance CODE which is the first time that has happened to me, and I’m using booking since 20 years and travelling monthly. Finally, he insisted on sending him my passport and the passports of the wife and children, even though I think my passport is enough. NOT ONLY He also insisted that ALL OF US TO take a pHOTO of ourselves holding our passports next to our faces 😡😡😡😡😡😡😡 OR AGAIN NO ENTRY CODE THE SAME SCENARIO ALWYA NOTTTTT ROCOMAMDEDDDDDDD

Great location easy walk to harbour - lovely terrace

Be aware parking can be an issue - pre-book if needed Fairly steep walk back from the harbour

Only positive aspect is the walking distance to the port area.

Super arrogant attitude of the host - never experienced before (please read other comments as well, it is not the first time) The bathroom was not clean - please see the pictures added to my review The host blackmailed us to pay more money for local tax than stated on the booking. We had to pay this higher amount - otherwise we would not have received the code to open the lock box with the keys. (please read the review of Anne from Ireland - it happened to her as well) Misleading size of the apartment - the apartment is definitely not 70+ sqm and maximum 2 persons can fit in there. Extremely strong Odor neutralizer / Air freshener used to cover the moldy smell of the apartment - we used every opportunity to stay outside in order to avoid the headache from the strong air refreshener. The check in process is cannot be done by one person but each of the persons must fill up the form separately and take numerous pictures in order to complete the process. When the system is showing green color that the check in has been finalized - there are still several steps to be taken in order to receive the code. It was quite misleading and not smooth process. Overall, the arrogance of the host and blackmailing the guests to pay more than listed at the booking side in order not to end up on the street during the night really left strong negative mark throughout our stay. I will avoid this host next time and wish the other guests much better experience than we had...

-bed very comfortable - lovely location and very spacious place to stay -right near to all the restaurants only a 5min walk

-booking.com did say check out between 10:00 to 10:30 however host told us we have to leave at 10am. We were a bit upset about this when I told the host she said this is the rules take it or leave it basically. We were a bit upset considering we paid over €300 for one night. -could be a little more clean in areas of the house e.g near the bins, shower etc.

Incredible views of the bay. Cute garden. Great Breakfast and dinner! Super quiet.

Would just recommend that they explain the food! They grow and produce so much of the stuff they serve and I think that if they really focused on the localness of their food it would enhance the experience!

It was a gorgeous apartment in a great location

The bed sheets weren’t clean and no mattress protection.

Absolutely everything. Very cozy flat. Nice location and an Amazing terrace. The owners are very friendly and helpful, always ready to help. Definitely worth staying in this place.