Homegate Inn And Suites Collierville TN

Bedsheets were used, towels had stains on them

Someone was smoking pot in their room. Loud train several times. Hard bed. Damaged bathroom door. Miserable stay.

Old hotel but perfectly clean and convenient.

Check in was unpleasant. Desk clerk was rude. Another lady was trying to check out as she went to her room said was too dirty to stay. Clerk argued with her that the room was clean and would not uncheck her or refund her. Room was dirty!!!! I stayed cause I really had no options. Cobwebs, dirty microwave, broken fridge, dirty coffee pot, stains on bedspread, pubic hair in tub, no clock, spiders killed three!! And more

Inexpensive and convenient motel with outside entrances to rooms. Located near multiple good fast food and sit-down restaurants. Breakfast provided not very good. Bath had no safety bars or mat- dangerously slippery. Stained tiles gave floor and bath dirty appearance but housekeeping kept everything very clean daily. Fire in another unit caused anxiety on last day, but was checking out anyway.

I was unable to connect with the Wi-Fi. There was dirty water standing in the bathtub. The drain in the bathtub was dirty and the sink would back up. The stopper in the bathtub and the sink was broken. The breakfast bar had cold scrambles eggs and the biscuits were cold.

Parking lot was dirty. The toilet did not flush with the handle, we had to remove the top of the toilet. The tub was stained. The bedding was stained.

It’s always been clean, been staying there for about 4 weeks, they are updating rooms and outside since I’ve been there. Close to restaurants and shopping.

The first room they gave us was not even the room I ordered. Not to mention that it stunk!! The second room smelled better, not great but better.

Great neighborhood. Hotel is older, and that shows. Room was comfortable and meet our needs. Breakfast was great!