Century Wharf Apartments by Urban Space

Location was good with short walks to Cardiff Bay and the City centre itself. being a gated community meant that your car was secure. Flat was clean so no issues there.

Expensive for what it is, which is basically a place to sleep as the facilities were basic at best. I wouldn't necessarily stay here again if there were hotels available, but a good backup option if no other choice. The flat gets very hot in the summer and there were no working fans in the property.

The parking for two days was £20

The loud music coming from other flats

Large rooms

Spartan decoration and a lot of things that were just substandard for an average rent let alone a premium rate they charge. I reported one issue and a lad came quickly with the bin liner but having listed all the issues and invited the manager to visit and see in person no one came along. Amongst the issues are the kitchen unit door (see photo), something brown sprayed on the kitchen wall to the right of the wall units (see photo), dirty baking tray (see photo), dirty balcony (see photos), the blind in the lounge was broken and unusable so couldn't keep the evening sun out of the room. The dishwasher cutlery tray had broken holes in the bottom so cutlery just fell out into the bottom of the dishwasher, no oven gloves, odd glass shelves in the fridge, appears to be missing door tray in the fridge, hob top has something burnt on it, cracked bath side, broken/missing sealant to bath, very wobbly lights in bedroom, only 3 mugs supplied, cafetiere broken, broken clothes airer, dirt on skirting. Don't get excited when you see the Sky box as there is no paid subscription so stick with the Freeview, at least its not one of those recent 'smart' TVs that are so annoying. An example of the spartan nature of the apartment is the lack of coasters to put drinks on and no toilet roll holder in the bathroom. This could be a nice apartment but decoration, lack of equipment and broken items lets it down.

Good location, private parking space. The apartment was spacious.

The property was quite tired looking and in need of a bit of tlc, it was very basic.

**AVOID **

**AVOID** The flat stank so bad of a musty homeless smell we couldn’t use the lounge and had to keep the door shut. The balcony had mould and was unusable The sink blocked and we had no help despite asking and promised someone who visit but they didn’t I tried ringing to complain but emails ignored The flat was clearly used to house homeless previously - stank and could tell evidence of prior drug use there. DO NOT BOOK

Fantastic location. Spacious rooms.

Extremely warm at night, a fan would have been great. Also found the beds too hard for my liking.

Nothing

The service throughout was appalling. We were supposed to receive details of the apartment and directions several days beforehand, but despite my emails requesting this, never received a response. I had to call to find out what the details were, from a very surly manager. On arrival, we found that the reception desk is separate from the property company, and they were unable to help with our booked and paid for parking space or location. Eventually we were given an emergency parking space, a very long distance away from the apartment. We were given no directions as to where to find the apartment, and ended up having to drag our luggage up four floors and through countless corridors before we found our accommodation. We are elderly with health problems. Later we found these problems could have been prevented if we had been told of the lifts in a neighbouring block of flats. We had booked a riverside apartment, but instead we had a balcony facing an urban square with several other highrise blocks. There was no password given for the WiFi, the response from the deputy manager was extremely slow. On the day we were leaving, we had booked and paid for late check-out. Nevertheless we were disturbed by the cleaners, who had not been informed of our late check-out. Once home, I contacted the company to tell them about our problems, we never received a response. It all left a very sour taste.

Had all that you need for a weekend

It does need a good clean sofa was dirty and the pans were broken and dirty in my opinion bathroom needs a good deep clean to the tiles