Cosy Apartment in Leicester City Centre

Nothing

When we got their we messaged the owners to ask how to get in and they said they had double booked and we had nowhere to stay. Terrible service. Left stranded with nowhere to stay a hour before the concert we were here to see started. Wouldn't advise anyone to book as the reviews say this happens alot. The owner blamed booking.com for the issue.

Property was very clean and spacious, with excellent self catering facilities, in a very central location. Definitely good value for such a nice apartment.

Was not aware that the accommodation was up two flights of stairs, which I found difficult due to my age. (but that’s my problem, not the property’s!). Although towels were provided, they were wet, so unusable. The key lockbox was very difficult to open, which was very stressful as the contact number provided went to voicemail, but a kind resident assisted me.

Location was good

The apartment wasn’t cleaned. Upon arrival there was a ‘cleaners’ duffle bag left and an open packet of biscuits. The cleaner came back to collect at an awkward time when my wife was alone in the apartment. The bedsheet had hair and dirt on it and I suspect the previous occupants had used the same. The TV is not connected both terrestrially and smartly so can’t use. Highly recommend that you avoid at all costs!

The location was great, very central and the amenities in the apartment were good. The cleanliness could have been better.