Ito Hotel Juraku

Good food, and location. Comfortable rooms, perfect for families with kids. Very welcoming staff and general atmosphere.

everything was perfect

could not find the shuttle bus schedules from Ito Station to Hotel on the official website

The staff at the reception are unable and unwilling to communicate in English. It's almost impossible to reach the entrance of the hotel without a car.

the large rooms, good onsen for indoors and outdoors and the awesome games reoom.

you'll need a car to move around the town and it was hard to find vegan or vegetarian options in that area.

We loved everything. One of the best hotels we've stayed in Japan so far. Reasonable price & excellent service. Loved that all the rooms have hot spring water flowing. On the territory of the hotel they have a lot of activities: free drink bar in the lounge, mini-live concert in the evening, hand and foot hot spring baths, children play room with games, massage, many types on hot spring baths, souvenir shop and even hand-made classes. We didn't have enough time to explore everything. The food is outstanding and they have a lot of options for vegans/ vegetarians, and all the meals that contain allergens are marked. Also, we appreciate the shuttle bus to the hotel, they came to pick up only 2 of us, although we have arrived late. The room was very quiet, spacious and we had a good sleep, didn't want to leave. Will make sure to come again. You can feel that staff in this hotel truly love their job and care about customers.

Great, calming place. It was perfect for our part of the trip as we wanted to relax and be surrounded by beautiful nature. The staff was nice and went out of their way to be helpful. The majority of people who stayed here were older people and families, but I did not mind that at all. There are a lot of amenities and it was the small features that made me feel extra comfortable. I absolutely loved the foot bath that was out on the balcony for example. Also, the view was excellent. I had my first onsen experience here as well. It was a lovely and relaxing experience. I wish it was more common to have that as a regular part of our day and culture. My friend and I also tried the in-room massage. It was an interesting experience but I could not fully get over the fact that it was in our room. The massage ladies were nice but also got shocked by our body types...anyway, overall it was a great experience. I would definitely stay there again.

スタッフの対応も良く、温泉、食事共に大満足でした。部屋に清潔感もあり良かったのですが、夜寝る時、静かになると設備の水をくみ上げる音なのか騒音が響いていたのが気になりました。

宿泊前は食事がバイキング…　戸惑いがありましたが10歳から88歳迄と幅広い年齢層でも皆美味しく沢山食べられ大満足でした！　内風呂付きのお部屋も大満足で次回のファミリーイベントにも是非とも利用させていただきたいです！　有り難うございました.ocn.ne.jp

価格を考慮するとかなりお得なホテルです。 バイキングの中華料理は、食べる人が少ないから残るともったいないと思います。 刺身のクオリティと種類は良くないし、寿司のネタも残念です。 天婦羅の２度揚げは良くない。 料理の種類を精査して品質を向上してください。