West Prime Hotel

Room was very clean stay was very nice thank you.

Very Clean, very nice bathroom (hard to find in Ph in this price range), nice staff. On backyard room it was very quiet. Room seemed to be bigger in picture, but it was okay.

Only downside was the breakfast, it was good but pretty boring, not much choice, and no tropical fruits haha. But the staff never complained, when i brought some additional stuff to eat to the breakfast table. So just go to fishmarket and bring your own tropical fruit (and a knife, the knifes they give are not cutting it).

Friendly staff and excellent service! Rooms were clean and comfortable. We had dinner at the hotel restaurant, and food was excellent and delicious. Restaurant city and sea view was beautiful. Family and kids great experience. Thank you so much for the great experience.

Good value. Noce stafg

I like the location because it’s close to the shopping mall and the city district.

I booked the family room but they did not have enough amenities for us. I had to call the receptionist every time I need a towel, shampoo, soap, hairdryer. It was very disappointing. Also the room is suffocating - no windows. Also the staff in the restaurant could have been more accommodating, the price shown upon order was not the as the price upon billing and when asked they said the price wasn’t updated. Also the pork sisig was surprisingly sweet. And when I told the chef it was sweet, he said no it wasn’t and did not even apologize. I will not book it again.

Location.

Unfortunately, the service was poor. Our room was not prepared when we arrived, and we had to ask for towels and toiletries. We also noticed hair on the pillows, which made us unsure whether they had been properly washed or changed.

Excellent breakfast, by the plate only. Excellent staff and excellent location. Excellent beddings, excellent wifi.

The only thing missing is a phone inside the room, and a water bottle refill station available (we need to ask front desk staff to refill for us). No big deal though.