WL Hotel Maputo - City Center

Very neat and beautiful, spacious room with balcony to sightsee the city

AC wasn’t really that good but it was reasonable

A simpatia do staff. Sem dúvida que fazem a diferença.

Situated in the city centre and close to all vicinity’s and the property was value for money

They did not change the linen for the duration of our stay

Do silêncio isolante que o hotel proporciona com as cortinas fechadas esquecemos que estamos no meio da cidade

Não sei se foi só comigo, mas houve uma falta de explicação e enquadramento das boas-vindas por parte da recepção somente entregaram-me o cartão e me informaram o quarto como se eu já fosse cliente habitual, e ouve um problema no meu quarto e não houve disponibilidade imediata em resolver o problema por parte do hotel que era com a refrigeração das bebidas. Tivemos que trocar algumas reclamações e insatisfações de forma intensiva para ver o problema resolvido.

Nothing really

The breakfast is terrible

I liked room service, the room was always cleaned to the tea and our belongings were respected in the process.

The food was bad at the restaurant. I remember we ordered burgers and we were told you don’t have fries, we ate those burgers without fries but still billed the same amount although there was no substitute. Even the burgers were bad. The app says there is a swimming pool, unfortunately the hotel doesn’t have a swimming pool. Huge disappointment as one of the reasons we booked was because of the swimming pool.

It’s very clean, and the staff are very friendly and welcoming I loved the private parking for my car

The staff was very patient with us.

The carpet smells and the staircase lacked attention of the cleaners. The sheets were also very rough in room 303 and 103.