Ilocos Urban Wave Resort Hotel

We stayed here for 7 nights, and unfortunately the price does not reflect the level of service provided. The photos online look appealing, but if you’re seeking a relaxing stay, I would strongly advise choosing another place. This property may be suitable for kids and families renting the cottages during the day, but hotel guests even those staying for longer periods receive very limited attention. Loud pop/techno music is played throughout the day, starting as early as 9:00 a.m. On our first morning, after arriving late the night before, the music was already blasting. I raised this issue with staff several times. While one staff member acknowledged the complaint, no real action was taken, and the receptionist simply dismissed it. We had hoped for a relaxing stay by the pool reading our books but this was impossible. Because of this, we ended up spending most of our time on day trips just to avoid staying at the property. Unfortunately, we had already paid upfront and could not move elsewhere. Housekeeping was also very poor. Even when the “please make up the room” sign was displayed, the room was not cleaned. We were told to inform staff directly, but even after doing so, nothing changed. Overall, this is not a resort.It is essentially a pool with rooms. The experience was disappointing and not worth the price. Improvements in service, responsiveness, and cleanliness are urgently needed. I would not recommend and I will not be coming back.

Cleanliness first of all. The resort is well maintained and has a safe and secure environment, friendly staffs :).

Noticeable difference in service quality between our stay and certain guest, impacting our stay negatively. Experienced some awkward and frustrating encounters with the hotel amenities and their staff. Food was okay including breakfast was decent but not the best, false buffet. They kick us out from one of our room though we already have checked in and settled maybe to give favor to more important guest accomodation request which was unfair given the

Nice resort to spend a couple of nights. Our teenage kids absolutely loved the wave pool. Food was also excellent, very fresh and tasty. The staff were so friendly, we needed some medication and they went to 4 pharmacies to find it!

Unfortunately they blast music all the way from the entrance to the end of the resort so you can’t escape the noise until 9pm. It’s also a bit strange they charge P500 per hour to check in early. We got there at 12:30pm and they wouldn’t check us in even though the room was ready. If youre looking for a quiet relaxing resort this isn’t for you. However if you’re looking for family fun with spacious rooms then I recommend.

Very clean rooms with comfortable beds, a lovely pool, great food, and truly amazing staff.

Nothing!

This place is wonderful! The pool is fantastic, and my kids absolutely love it. The room is clean, the bed is comfortable. The location is close to the airport.

The restaurant made a few mistakes on our bill and is expecting us to pay for it, even after the transaction was completed. There are some young people working or interning there who keep staring, making it a little uncomfortable.

The staff are amazing The room is perfect Lovely swimming pool

This is a fairly new resort hotel, build around several swimming pools, which does have some rooms & villas available. We were travelling on 5 motorcycles and just wanted a place to stay, but the facilities really exceeded our expectations, and gave us a chance to relax in the afternoon. Its located out of the city so if you are staying, expect to spend your evening there. I noted a Mall about 2km if you need to venture out, but the old part of the city is a good drive. Being new, the rooms were superbly comfortable, spacious, & very clean, and I felt we didn't pay much more than we did for older, more basic accommodation on our journey. Maybe it was quiet season as the resort certainly seemed empty ? Payment had to be made in advance, and when one of our party cancelled, although they could not refund anything, we were given a complimentary round of drinks - that was a nice gesture, The resort is entirely No-smoking so be prepared for that. For our evening meal, we were forced to eat in the smaller bar, due to a birthday party in the main restaurant. The hotel did seem to have a problem with stock as many items on the menu were not available. More importantly, they promoted their cocktail bar, but after just 1 Gin & Tonic, we had exhausted their cans of Tonic !! I wondered why it was such a problem to go to the nearest 7-11 and get some more, but that was a bridge too far, evidently. Despite the lack of menu items, I can definitely recommend this place, assuming the prices are still reasonable.

Running out of stock, & a noisy engine driven water pump on arrival - which was turned off as soon as we asked.

Tolle Poollandschaft bestehend aus Kinder und Erwachsenenbecken verschiedenster Art, einschliesslich Wellenbad. Leckeres Restaurantessen

Etwas abgelegen von Laoag-City

The breakfast was good. The staff is always accommodating to guests.