Kings Arms Hotel

Excellent value for money very clean very spacious staff were very accommodating to what we wanted

There wasn’t a lot we didn’t like about the property actually nothing

The location was great, the staff were friendly.

Very noisy. It is only single glazed so you could hear everything outside. There were people being very loud until 3:30am. This was my main issue. There was also water sound all night which I think was the radiator, so it either needs bleeding or the pressure is low. Also the shower was bad for pressure (check your boiler)

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入住时，店员（女，面相为印度人——客观陈述，供同胞避雷！）应该是调换了预订的“高级大床房”，给安排了应该是最差的顶层阁楼17号房（楼梯和房间的天花板几乎撞头、无网络信号、房间冰冷……）。之后下楼要求调换房间，才换回预订的正常房间。疑为欺诈行为！

Large rooms, Central location and good parking

Carpets could do with a clean, Bath and shower in bathroom, but the shower wasn't plumbed in.

None available

This used to be a lovely family run hotel. Not anymore, it is now run down and filthy would never stay again.

The room was well sized with a comfortable bed and was spotlessly clean. Plenty of storage space. A fan was supplied.

No evening meals on Monday and Tuesday. Luckily a Wetherspoons was a 5 minute walk away.

My room was cancelled at lunchtime due to a fault with the bathroom, so I didn't get to stay at the hotel. I am still waiting for a refund 3 weeks later.

My room booked for the 9th August was cancelled at lunchtime on the day of my stay and I am still waiting for a refund 3 weeks later. Have sent numerous emails to the hotel with no response from them. Have started a dispute with my bank now to try and get my money back from the kings arms or booking.com

Nothing.

I was really excited to upgrade to a Superior King Size Room, having saved for this stay – but the experience was such a disappointment. The room was dirty, dusty, and had an unpleasant smell. To make matters worse, it was full of mosquitoes. The bed was unbelievably hard, lumpy, and uncomfortable, while the décor looked extremely tired, with plaster cover-ups visible everywhere. The blinds were thick with dust, the carpet felt unclean, and the furniture was covered in paint marks. The bathroom was just as bad: no proper shower (we had to bend in the bath to shower), broken taps, a wobbly toilet seat, filthy floors, limescale in the toilet, a dusty mirror, and a stained dressing table seat. Even the window sills were dirty. The room was unbearably hot, and despite the “upgrade,” the TV didn’t work. The WiFi didn’t work On top of all this, drinks were cheap quality yet charged at extortionate prices. We were stuck, as the hotel was fully booked for the wedding and other hotels nearby were also full. I couldn’t wait to get home just to scrub the dirt off me. This was far from the “superior” experience I had saved up for. I would not recommend anyone to stay here.