The Haüs Windham - Spacious Suites, Hot Tub, Mountain Views!

The location was great and the house comfortable

The dimmer switch in the living room doesn't work and it would be nice to have curtains on the living room windows

Great location Beautiful apartment and grounds

Close to town. Easy parking and quiet

Felt like a college dorm. Sparsely decorated , old furnishings

Nothing,,,,,

Our experience at this hotel was extremely disappointing, particularly regarding the promised amenities and the quality of service. 1. Non-Functional Sauna and Jacuzzi: • You specifically chose this hotel for its sauna and jacuzzi; however, upon arrival, you found that the sauna was out of order. • The hotel management was aware of this issue but failed to inform you in advance, indicating a clear lack of integrity. • When you requested a refund or an alternative solution, you were met with complete indifference and a refusal to refund your money. 2. Deplorable Jacuzzi Condition: • On the first day, the water in the jacuzzi had such an unpleasant odor that using it was impossible, leading to deep disappointment and a sense of being deceived. • The smell dissipated only after the water was replaced, but the initial impression was irreparably ruined. 3. Utter Indifference from Management: • The hotel management exhibited absolute apathy towards your concerns, taking no steps to improve the situation or offer compensation for the inconveniences. • Such behavior gives the impression that the hotel is engaging in outright fraud, misleading guests about the services provided. 4. Lack of Privacy: • The curtains on the large windows were too small to fully cover them, allowing outsiders to see inside. • This created a sense of insecurity and lack of privacy, especially considering that anyone could access the second floor without your knowledge. 5. Discrepancy with Advertised Standards: • The photos and descriptions on the hotel’s website do not match reality, misleading guests and constituting blatant deception. • You paid a substantial amount ($3,000 for 3 days) for services that were not provided, which is unacceptable. Conclusion: • This hotel exemplifies unscrupulous business practices, where management deliberately deceives guests, fails to deliver promised services, and takes no responsibility for the quality of service. • You strongly advise again

Beautiful interior - hot tub amazing!

Incorrect instructions to lock the door. Exterior decking needed a sweep and more welcoming feel. Welcome instructions included access code for gym, no signage for gym.

It was beautiful but I choose this over our regular place Vienna each year because of the jacuzzi tub, I was very disappointed when I had to clean it first because of the soap scum not cleaned from the people before us. Then the jets didn’t turn on . For it to be broken was so upsetting. The gym wasn’t ready which was okay but confusing. Also a Togo top for coffee but no coffee cup. I wish it had a little paper with the WiFi password and maybe a couple places for food to order from with maybe the front desk number. It was nice it’s all online but if you don’t screenshot everything you won’t know a thing. My kids loved it. I loved how it was beautiful. It just needs a few things tweaked.

Hot tub was dirty, cloudy water.

I loved the view and the area