Vacant Nests Beamish Cottage Museum - WIFI

The owner refused to give me the code until I paid a waiver. Eventually after numerous phone calls from my family and a friend and myself they answered the phone. My brother and I both in our 70s had to wait in the cold from 3pm to 6.30 ish until he gave the code to my daughter. It was horrendous and spoiled our few days. We did not feel like we had much help from booking.com.... once our payment was made it said that was all we had to pay. Will think twice about booking in this way again but once into the property it was good. Thankyou

Clean and attractive

Only half a toilet roll, the list in the kitchen indicated that there should have been three rolls. Had to buy more.

Location was fab, middle of everything we needed, house itself was lovely, dining area was lovely and beds were very comfy

We were a family of 5 and there was only room in the living room for 3 people to sit so 2 of us either sat on the floor or in the dining room, there was only 3 mugs so we had to buy another 2, when we arrived the place was very dusty, we had to wipe down everything including the window blinds! The back garden had an empty beer bottle and fag ends everywhere and there were nail clippings in one of the bedroom drawers, we had to make shift a bin for the bathroom

Nothing to like

It's a council house not the advertised cottage. Had to replace bulbs. The bannister is not attached to the wall at the top of the stairs There are fleas in the living room we were bitten constantly. There we're no cleaning or washing supplies left. No sanitary bin although there is a sign telling you to use it. The rear yard is full of trash and glass. Also 6" screws sticking out off the walls at a child head height. Found a bottle of vodka and juice along with rotting vegetables down the side of the fridge. The kitchen had broken cabinet panels on the floor. In one bedroom there is a leak above the bed and mold is growing. Not suitable to sleep in there The council tenants next door we're constantly sat outside in there pj's on an old mattress smoking weed and playing music / shouting swearing all night. when I was contacted about my "5* stay" most of what I told them was ignored and they wanted my to leave a key so someone could look at it. As I was out I was not going to return to leave a key but they should have a spare for this situation and to not inconvenience the guests. I was told to let them know when I was back which I did and even though messages went back and fourth it was a further 3 hours after telling them I was back for them to say it was now to late to send someone. AVOID THIS AT ALL COSTS

All clean and tidy. Verry comfortable. Perfect for what we needed

Location to Beamish - a 15 min walk. Local bus stop close by.

The back yard is very untidy, with rubbish likely from passers by thrown over the wall. A small bin should be upstairs for rubbish too.

The location was perfect for us as we were visiting Beamish, it was only a short walk. The property was clean and had everything we needed for our self catering stay.

There could be a clock in the lounge and maybe a couple of lamps (we brought the lamps down from the bedrooms). There were no bins upstairs in the bathroom or bedrooms and we were unable to take our rubbish out when we left as the bin in the back yard was already full.

Great location for Beamish museum.

Disappointed with cleanliness of property. Bedrooms were lovely and comfortable but kitchen was disappointing. Cutlery drawer and cupboards were messy and dirty. Had to wash crockery and cutlery before use. We were there for 2 nights and were left 1 toilet roll for a family of 5. There was very little, watered down washing up liquid in the kitchen and zero cleaning products. There was also a broken ornament in sitting room.