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8.6 / 10 Guest Rating

Fitz-Mar

Av. Francisco I. Madero #12 Col. Centro Av. Francisco I. Madero #12 Col. Centro, Isla Mujeres, mx

Fitz-Mar - main view

About the Property

Luxurious Amenities
Indulge in the comfort of air conditioning, safety deposit box, and a flat-screen TV in each room. Upgrade to a room with a balcony for a stunning view.

Perfect Location
Located just 300 meters from Norte Beach and 500 meters from El Cocal Beach, Fitz-Mar offers easy access to the best beaches in Isla Mujeres.

Convenient Connectivity
Stay connected with complimentary WiFi throughout the property. Isla Mujeres Beach and Cancún International Airport are just a short distance away, making travel hassle-free.

Experience luxury, convenience, and a prime location at Fitz-Mar. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Cashless payment available
Invoice provided
CCTV outside property
CCTV in common areas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent417 verified reviews
AI Summary

Guests highly rate the location and frequently praise the staff friendliness.

Categories

Cleanliness8.1
Service8.9
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.7
Food and Beverage8.1
Overall Experience8.6

Select topics to read reviews

M
MayilIL
Verified booking
couple
Standard Room
Stayed in Aug 10, 2025

"Excellent"

8.0
Helpful?
M
MarcelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 8, 2025

"Exceptional"

9.0
Helpful?
D
Doriane MARCHALfrFR
Verified booking
couple
Standard Room
Stayed in Aug 7, 2025

"Parfait pour un séjour simple a petit prix"

8.0

Les installations ne sont pas de première jeunesse mais c’était propre et il y avait tout ce qu’il fallait. Il y avait la possibilité de remplir ses gourdes en eau filtrée. Le personnel était très agréable. Localisation parfaite dans le centre, au calme et proche de la plage.

Lit un peu trop mou

Helpful?
J
Jonnathan EduardomxMX
Verified booking
extended_group
Standard Room
Stayed in Aug 5, 2025

"Muy buen hotel."

9.0

La amabilidad y empatia del personal. Comodidad de las camas. Renta de artículos para playa. Guardan equipaje.

No hay nadie en recepción antes de las 9 am. Algunas ventanas no tienen seguro.

Helpful?
M
MiguelarAR
Verified booking
couple
Standard Room
Stayed in Aug 4, 2025

"Muy bien 👌"

10.0

La ubicación cerca del ferry y de todo.

Reducido horario de presencia de personal en recepción

Helpful?
G
GracielaclCL
Verified booking
family_with_children
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0

Excelente Ubicacion. Cómodo, limpio.

No había secador de pelo.

Helpful?
M
MarcoitIT
Verified booking
couple
Standard Room
Stayed in Aug 2, 2025

"Male, a tratti malissimo!"

2.0

Camera ampia e luminosa con un bel balcone, posizione buona per girare la parte nord dell'isola

Molto approssimativa l'organizzazione. Siamo arrivati in camera e le lenzuola e i cuscini erano macchiati di ruggine, dopo aver chiamato la reception ci hanno mandato un cameriere che prontamente ha rifatto il letto. Poco dopo ci accorgiamo che anche un asciugamano era macchiato di ruggine e alla nostra richiesta di sostituzione ci è stato detto che erano tutti a lavare e ci avrebbero portato un nuovo asciugamano in camera entro 10 minuti, non è mai arrivato! Infine ci siamo accorti che lo scarico del water era bloccato e non scaricava l'acqua, quindi impossibile da utilizzare; il tecnico che è venuto in camera alla sera alle 21 ci ha detto che avrebbe potuto sostituire i pezzi non funzionanti solo il giorno seguente e quindi che avremmo dovuto arrangiarci per la notte. Ad ogni utilizzo del water dovevo riempire la cassetta dell'acqua con l'acqua del lavandino utilizzando un pentola... Che situazione!

Helpful?
B
bullorarAR
Verified booking
couple
Standard Room
Stayed in Jul 31, 2025

"Good"

6.0

Tenía vista parcial a la playa. Heladera completa y elementos de cocina. La cama grande y cómoda. Ubicación buena.

Todo queda empañado por el baño..sin presión de agua e. Inodoro, tuvimos que usar tacho de basura para tirar. La ducha no tenía presión. El internet lento y el primer día no funcionó

Helpful?
M
MatthewusUS
Verified booking
couple
Standard Room
Stayed in Jul 27, 2025

"Exceptional"

10.0

The location The building At staff All very refreshing … All stars

Clean Kind people

Helpful?
Y
YamilIL
Verified booking
couple
Standard Room
Stayed in Jul 27, 2025

"Excellent"

8.0

We truly enjoyed our stay at Fitz Mar. The location is perfect — just a five-minute walk to Playa Norte and close to everything you might need. The apartment had everything we needed, and the kitchen was well equipped, which made it easy to cook a few meals. Comfortable, convenient, and a great home base for exploring the area. Would definitely stay again.

Nothing

Helpful?