The Oliver Hotel

The staff were very helpful and friendly. They were able to accommodate me when I arrived earlier than expected. The location was in the perfect spot. It was not far from everything I wanted to do. Literally a 20 min walk to Old San Juan.

Everything was perfect

Excelente localidad

The location is great very close to Old San Juan and the airport. The room perfectly matched my expectations; it was incredibly quiet, and the bed was very comfortable.

The customer service was great, but I was disappointed to find out that the lobby staff is split across three different locations. While they did message me ahead of time to coordinate my arrival, it was difficult to provide an exact check-in time, and I forgot to give a final heads-up right before arriving. For the price per night, there really should be a dedicated staff member in the lobby at all times. The employee working was wonderful, but having one person cover three properties just isn't enough. Additionally, there was a hairdryer missing from the room.

El trato

Podría decir en modo de sugerencia la limpieza de la habitación.

The hotel is great, you can walk to Old San Juan (about 20 mins). Same distance to the very nice beach. It was very quiet. There are 2 parking lots to the left from the hotel.