Blue Moon Hostel

La chambre était super propre, il n’y avait pas trop de bruit la nuit, et la salle de bain était très clean. Tout était vraiment bien, et le petit déjeuner était délicieux. À la base, on devait faire la sortie Pacaya car on n’est pas très sportives, mais après avoir discuté avec les gérants, ils nous ont proposé une sortie à l’Acatenango en 4x4, une option qu’on ne connaissait pas du tout. Du coup, on a changé nos plans et on est parties passer une nuit à l’Acatenango. L’hostel nous a prêté des chaussures de marche, des joggings et des vêtements chauds pour la nuit en haut. Ils ont été géniaux et nous ont donné de super conseils. Merci beaucoup à eux, on garde un souvenir mémorable de ce séjour !

Rien à dire

Vero was extremely nice and helpful. Location was nice in the city but the road is loud and smelly.

Confused by amount of pro-israeli stickers in the hostel.

Good location, eggs for breakfast

Room was right in front next to outdoor/shared common space, and reception so we could hear everything.

Friendly staff and a convenient location.

No complaints

The receptionist was very kind and had a very friendly and relaxed attitude. He was super helpful and always offering ideas and suggestions of things to do, and that part of the experience was positive. Because there were no lockers in the dorm and the room could not be securely locked with a key, he even offered to keep my laptop safely for me, which I appreciated.

The dorm was the most difficult of the rooms I stayed in. There were no lockers, no proper storage space, and no secure way to leave valuables in the room. The room also had a window opening directly onto the ping pong/common area, so it was not very private and noise carried easily. Because of the lack of space, I had to leave my luggage in the common area at one point. When I went back to collect it, I found that my neck pillow had been used to support a bowl/plate with leftover food from one of the guard sleeping there. The common area overall was quite messy, with food remains and personal items left around, which did not give a good impression in terms of cleanliness and organization. Overall, the reality felt quite different from the impression given by the photos on Booking.com. Cash-only payment was also inconvenient.

The man at reception was very kind, welcoming and flexible. He made the check-in easy and had a very relaxed and helpful attitude, which I appreciated. It was always a pleasure to interact with him.

The hostel looks much better in booking.com than in real life. The room was much less pleasant than the photos suggested. The storage area for clothes was too dirty to use. The room was also right next to the common area with the sofa and TV, so it was not very quiet. The bathroom setup gave very little privacy because the window/opening did not close fully, so sound carried very easily. The shower was also difficult to use, as hot water only seemed possible with extremely low pressure. It is also worth noting that payment was cash only, which was inconvenient.