Laurel Point Resort

It was a great place loved the room especially the view will return

Didn't find out till last night there jacuzzi tub jets didn't work when turned it on. Sad face.

The size of the condo was great, and we enjoyed the large spa tub. The mattress was comfortable. The view was beautiful and there was nice outdoor furniture to sit and enjoy it. The pool and hot tub were nice. The front desk staff was very nice and shared interesting information about the bears in the area. It was nice to have access to a grill.

The bed sheets and top blankets were not comfortable. Bathroom layout because the toilet was too close to the wall. We only received a started pack of needed items, including dish washing detergent. It would have been helpful to know that ahead of time, so we could bring some from home. The entrance was in a curve, but they did have a mirror to see traffic when pulling out.

Next day after we made a reservation a polite lady called and let us know that the apartment was ready for us. We were pleased, but the lady completely forgot to tell us that we have to move to a different block in a few days. For us that was completely unacceptable as we were traveling with 1yo baby and amount of stuff we had to carry was just too much. Next day when the office was open I explained the the situation to the office stuff, but they didn't want to hears us. "The transfer can not be helped!" and if I refuse to move they would call the cops!!! After few days they managed to do something and we stayed at the same apartment. At least that problem was solved. Other cons: - 2 days WiFi was down for entire resort and nobody was able to help with that; - The staff is helpless and rude; - The office works till 5:00 p.m. only. If something happens, no one is there to help you. - the emergency line is a corporate line where: " your call is very important for us, please hold" - The exercise room is very bad. The equipment is very old, it is loud, noisy and not working properly. - WIFI is very bad: slow and unstable,

I loved spacious room and great view.

I didn't like that we had to check out at a moments notice because the staff said they never received our request to stay 2 extra days. We requested the 2 extra days the same day we booked, which was a week before our stay. We requested a crib, and it didn't show up til the last night of our stay. They said messages never come through. Since they know the messages don't come through, they should do something about it.

I really love that this place was on the road to Ober but not too far up. There were a few steep corners but not nearly as much as if we had gotten a cabin further up the mountain. If we wanted more privacy we obviously would have gotten a cabin but this was a last minute trip. The cabins were a lot more expensive. This place was great... it has a gym, a dry sauna, a heated pool, easy access to everything, a game room and towel exchange. The staff were available every time we needed them. We did get snow and the staff had salted. There was only one bear sighting in the evening. From our experience on the mountain, there are a few bears that make their rounds from the bottom of the mountain to the top and vice versa. They check around the garbage areas and then walk around to see if anyone left any food out. They are more like huge skittish dogs than bears at this point. Nonetheless they are beautiful Fierce and should still be respected, and a bit feared. I love that we were able to go into town and yet still come back to the room within 10 minutes if we wanted to leave for lunch or something. I would definitely stay here again. We were in Building C. Our cabinets were outdated but the jacuzzi was awesome. We had a lovely propane fireplace and the view of the snow covered mountains out the balcony was exactly what we came for

The bed was a little bit uncomfortable even though it was nice looking and very clean. Of course this happens often when I sleep away from home.