Hotel Tiosh Abaj

The hotel is beautiful. The staff was friendly and always had a smile on their faces and ready to assist. The restaurant was great, the food was delicious, fresh and very tasty. Much of the produce was grown on site in their garden. The sauna was great, and the private beach was nice. We loved it!! This was the first time that I have ever considered living somewhere other than California.

The hotel does need some love. The beds were extremely hard and not very comfortable. I would suggest ceiling fans in the rooms. It was pretty hot; and maybe updating the bathrooms.

Large room and lovely grounds

Grounds look a little tired in some places that gives the impression it’s had better days

Very impressive property. They have a helipad and a dock on the lake… you can take a private boat from any town on Lake Atitlan. The staff was super professional and friendly. Very clean.

Nothing not to like.

Rooms were super spacious. Grounds are simply beautiful. Pool was great and best of all, they have Temascals you can book at no extra cost.

The hotel has been FOR SALE for a number of years. Which might be the reason for accumulating deferred maintenance... One piece that has to be fixed is the insulation between the wood burning heating unit and the temascal. Very smoky inside... can't be healthy... You should also be aware that you are right next to some evangelical monster church... weekends are pretty loud... they love their speakers at 100% praising the Lord and who knows what else... rather disturbing.

Flowers on property are beautiful. Lake Atitlan is beautiful

Truly awful. Rooms are filthy. Looks like an old hospital or insane aslyum. Hidden charges on your credit card when you leave. No hot water. Everything is run down. Do not stay here. Drunk locals passed out on the lawns. Waste of money. Charged $20 USD to have clothes washed- most every in all of our travels. Horrific experience. Really ruined our time in Santiago and they have given this beautiful village a bad name.

I have traveled to Atitlan before but never to Santiago. The hotel is located conveniently near the main port to catch public/private boat shuttles, and is near the bustling side of town. Santiago is predominately residential but has it share of restaurants and shopping that are run by Mayan business owners; something not often found in other towns. Santiago was definitely quieter then most Atitlan towns, and is safe.

The grounds are lovely but there are many old cement fountains which need repair. The rooms are spacious and comfortable however the floors need a thorough and regular cleaning. All staff were amazingly helpful and welcoming.