Southcrest Manor Hotel, Best Western Signature Collection

El personal de recepción muy amable y atento.. No hablo inglés bien. Y me ayudó mucho. Gracias

Shit and nothing like the pictures false advertisement

Absolutely disgusting off a place nuthink like on the photos and false advertisement

Lovely setting with plenty of areas outside to sit and enjoy the grounds. Without exception the staff were very friendly and helpful. I enjoyed the evening meal in the restaurant and the sunny bar area is very pleasant to sit and relax during the day or enjoy a quiet drink in the evening. The hotel is in a very good location for visiting different attractions in the area, a perfect place to meet up with friends, I’ll definitely stay here again.

There isn’t a lift which made it quite difficult getting my suitcase up and down the stairs although I was told I could have requested a ground floor room when booking which I will do in the future.

We was seated in the bar for dinner which was not very good and the food was poor, also not enough staff on to be able to give proper service in the bar and reception

It was very clean and the beds are comfortable. The curtains blacked out the light for a good nights sleep. It was very quiet and peaceful. We had a lovely breakfast too.

The only thing was tte bedroom was too warm. I would have liked to turn down the heat on the towel rail in the bathroom. The radiator in the bedroom was off.

Our room on the ground floor is a good size and well furnished, and walk in shower ideal for me. Breakfast buffet always has plenty of choice, and there are also cooked items to order. Set in lovely grounds.

Nothing.

Garden lovely

First room offered smelled

Overrall our experience at the hotel was good, most of the staff were friendly and helpful, on entering the hotel we were fifteen minutes late due to traffic out of our control. I felt things were not explained very well around times of our meals that had been booked and the booking of the hotel. The second member of staff at reception was more clear and welcoming and explained things properly.

The chandelier hanging over the staircase was very dusty and the dining room looks like it could do with a touch up of paint. Our room the curtains were very dirty on the lining and very off putting to try and relax whilst you can see the horrible brown on curtains lining.