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5.6 / 10 Guest Rating

Alexandra House Apartments by City Centre

1 Castlegate, Sheffield, gb

Alexandra House Apartments by City Centre - main view

About the Property

Convenient Location
Situated nearby Sheffield city centre and key attractions like Utilita Arena Sheffield and Chatsworth House, Alexandra House Apartments offer the perfect base for exploring the city.

Fully Equipped Units
Enjoy the convenience of a kitchenette with modern amenities, comfortable bedding, and entertainment options like a flat-screen TV in every unit.

Travel-Friendly
With Manchester Airport just 64 km away, getting to and from Alexandra House Apartments is a breeze, making your stay even more enjoyable.

Experience comfort and convenience at Alexandra House Apartments - Book your stay now!

Facilities & Amenities

Non-smoking rooms
Non-smoking throughout
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Free wired internet
Internet access

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property will not accommodate hen, stag or similar parties. Please inform Alexandra House Apartments by City Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of GBP 150 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good21 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

R
RiannegbGB
Verified booking
solo traveller
Standard Room
Stayed in Jul 5, 2025

"Awful. Don’t stay here ever. I would even say they take the deposit in order to steal money from you."

1.0

The staff were so rude on arrival that the property wasn’t enjoyed once finally allowed in.

To be shouted at over the phone by a member of staff is absolutely ridiculous. Asking for a deposit for a room tbats already been paid for, saying that ID was needed, I booked this room for my friend who had no ID and he was refused entry. I tried to pay the deposit several times and it wouldn’t work and I was shouted at by staff. Absolutely no respect for customers and wouldn’t ever stay again. And I never give negative reviews every but this had to be done.

Helpful?
L
LynngbGB
Verified booking
young couple
Standard Room
Stayed in Jun 9, 2025

"Don’t do it to yourself"

1.0

Nothing.

The pictures have obviously been taken with a wide angled lensed camera. This is a student flat which is tiny. It was ridiculously hot, even with the windows open. The bedding was dirty, the mattress was stained and hideously uncomfortable, the hot plate was damaged, the bin hadn’t been emptied, the bathroom floor was filthy…I could keep going but life is too short…

Helpful?
S
SimonieIE
Verified booking
young couple
Standard Room
Stayed in May 27, 2025

"Made the best of the trip but not good value."

4.0

Location was easily accessible and central for travelling.

Interior halls and building in general was quite rundown. Flooring and paintwork was damaged. Apartment much smaller than represented in advertisement.

Helpful?
M
MargaretgbGB
Verified booking
young couple
Standard Room
Stayed in May 26, 2025

"Passable"

5.0
Helpful?
M
MorrisgbGB
Verified booking
family with young children
Standard Room
Stayed in May 6, 2025

"Good"

7.0

Great location for my visit

Helpful?
M
MckeegbGB
Verified booking
young couple
Standard Room
Stayed in May 4, 2025

"Passable"

5.0

Once contacting booking.com and raising a complaint the property managers were able to offer us a much better room which was clean

First room was unclean with mould in the bathroom and hair in the bed, the room had a weird smell, was really noisy and was unable to open windows and blinds. Property managers didn’t seem to care until a complaint was filed with booking.com

Helpful?
D
DavidgbGB
Verified booking
young couple
Standard Room
Stayed in May 4, 2025

"Horrible"

2.0

The smart tv and kitchen was fabulous

Beddings shits was dirty, bed with iron springs poking, pillow cases were dirty. Bed was extremely small, compared to the one displayed on advert, bathroom was full of spiders webs, not worth the money

Helpful?
C
ChrisgbGB
Verified booking
review category business travellers
Standard Room
Stayed in Apr 23, 2025

"Exceptional"

10.0
Helpful?
C
CorygbGB
Verified booking
solo traveller
Standard Room
Stayed in Apr 15, 2025

"Good"

7.0
Helpful?
G
GhazalehgbGB
Verified booking
family with young children
Standard Room
Stayed in Apr 1, 2025

"Pleasant"

6.0

The room was clean

The room was very small. Hardly could walk around. The area was very noisy at night. Drunk people walking around and shouting. The building was very old and didn't have a lift. Too much stairs

Helpful?