Spacious 1 Bedroom Apartment By Green Haven Escapes Short Lets & Serviced Accommodation Bradford With 4K Cinema Experience

Nothing

Don't waste your time and money. Awful place and terrible owner. -Foul smell in the bathroom -Weak toilet flush, had to do it multiple times -No windows as it's basement apartment, apart from a tiny high up one in the bedroom -Unclean, dust and hair found everywhere, Dirty cutlery put back into drawer. Stains on bedding, pillows and sofa. -They don't offer an extra 'bed'. It's a tiny fold up thing with no padding. Not sufficient for a night's sleep. -Poor heating. One tiny radiator in bedroom and one tiny one in the living room. -Main bedroom mattress very uncomfortable. I travelled with my parents and they complained of back pain. -No lift available, had to lug our belongings up and down the stairs. -Very dodgy area, constant fights and drug users right outside the door. -Projector is way too high. We couldn't watch anything as it was ridiculous and causes neck pain. -Sofas uncomfortable, very stiff and awkward position on the second sofa to be able to see the projector screen. (You have to have your own netflix account to use netflix on the projector) We wanted to leave once we got there and realised it smelt so bad and I didn't have a bed to sleep on. Was told either way if we left before staying or the morning after that it would only be partial refund. Now owner is saying because we stayed one night it is partial refund whereas if we didn't stay at all it would be full. Waste of time, money and energy. We booked time off of work, travelled all this way and packed our belongings for what we thought would be a nice break.

Very spacious and well kitted out , far better than a hotel room

The size of apartment and layout

It looked cosy and was spacious

Foul smell throughout the apartment Sink falling apart Radiator falling apart and leaking

Booked last min . Clear comunication clean and tidy , great novelty screens, free parking at least even though on the street

Didn't realise it only had small window but was ok as i was on nights ,would of been nice to have an option of at least a tv in part of the apartment . Thought there was parking within property grounds but it's street parking

Nothing

From start to finish this property was a nightmare. I stayed for 10 mins in the property packed up locked the door and put the keys back in the lock box. The host did not advise there was riots there the night before the whole place vandalised. The building is used for prostitution and has several brothels. Upon arriving the apartment was not clean a burnt out spliff on the floor. There is a lot of dodgy characters walking about this building and personally I would not deem it safe. I spoke to a few other residents of the building who were also staying there on a short term basis and they said that they had knocks on the door at midnight by 3 drunken men asking for prostitutes. These residents were also out of town. I spoke to the host and asked for a refund, not only did he refuse a refund, my number was blocked. He advised he was flying so was unable to answer but somehow there seems to be signal when calling while he is on a plane very confusing. All in all this is my first experience with booking.com that I am not satisfied with. I raised a dispute and only managed to get 50% of the booking back. Please avoid there are a lot better places to stay do not let the pictures on the advert for the apartment deceive you.