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8.3 / 10 Guest Rating

New Zealand House Apartments by Happy Days

18 Water Street, Liverpool, gb

New Zealand House Apartments by Happy Days - main view

About the Property

Central Location
Water Street by Ustay Aparthotels offers a prime location in the heart of Liverpool City Centre. Just steps away from iconic landmarks such as the Liver Building and Albert Dock, guests can immerse themselves in the vibrant city atmosphere.

Modern Amenities
Each unit at the apartment complex features a flat-screen TV and a fully equipped kitchen, providing guests with the convenience and comfort of a home away from home. Stay connected with complimentary WiFi and enjoy the privacy of a private bathroom.

Nearby Attractions
Explore Liverpool's top attractions with ease, as popular sites like the Royal Court Theatre and M&S Bank Arena are within walking distance. Whether you're here for business or leisure, Water Street is the perfect choice for your stay in Liverpool.

Experience the best of Liverpool at Water Street by Ustay Aparthotels. Book now for an unforgettable stay in the heart of the city.

Facilities & Amenities

WiFi available
Free WiFi
Heating
Non-smoking throughout
Laundry washed per local authority guidelines
Contactless check-in/check-out
Property cleaned by professional cleaning companies

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A damage deposit of GBP 50 per person is required before check-in (If only one person is staying the deposit is GBP 100) and this is taken via a credit card. If you would prefer to pay the deposit via cash then this is GBP 100 per person instead. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent748 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious apartments.

Categories

Cleanliness7.9
Service7.3
Location9.4
Room Quality7.8
Amenities8.9
Value for Money8.3
Food and Beverage8.4
Overall Experience8.3

Select topics to read reviews

J
JuliegbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 12, 2025

"Great value for money"

7.0

Location. Very good value. Large space

The main bathroom had a drain problem creating a strong smell. Also, a bit noisy from local business in the morning with deliveries

Helpful?
G
GlenysgbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 12, 2025

"Great place for a group visiting Liverpool."

8.0

The size of the rooms and number of beds. Very clean and plenty of equipment for everyone .

Some maintenance issues but they did not spoil our stay. Due to the type of property it is (large group facility) these were not all surprising. Staff responded quickly by e mail to our comments.

Helpful?
H
HeathergbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 11, 2025

"Exceptional"

10.0

Great location, clean. Had most things we needed

Helpful?
J
JaninegbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 11, 2025

"Very Good"

7.0

Was a good location. Beds comfy and very spacious apartment.

We had no hot water for our entire stay. Staff tried to fix it but was out of their control and theywere easily contacted and kept us informed.. Had a few other issues but we were given a refund for the inconvenience and staff very friendly and helpful. Despite the issues we had, we would still stay again.

Helpful?
T
TraceygbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 10, 2025

"Exceptional"

10.0
Helpful?
D
DawngbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 7, 2025

"Central location, big apartment, clean. Good value for money"

8.0

Good value for money Good location 1 minute away from Albert Docks, and town centre. Large apartment. Clean

Single glaze window in one of the bedrooms and it was quite loud outside

Helpful?
P
PaulagbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 6, 2025

"Very good"

10.0

Nice location next to our location for food staff looked after cases until check in at their HQ

Nothing

Helpful?
D
DenisegbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 6, 2025

"Location brilliant met are needs so friends could enjoy liverpool"

5.0

Location was brilliant, very quite friends could all be together., apartment really warm

No hot water for the duration of say ,apartment tried,carpets on stairs dangerous,fire escape door was screwed up

Helpful?
K
KristiangbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 6, 2025

"Perfect location"

10.0

Location and hassle free access. Large space that suited us perfectly

Nothing really. Couple of small bits of work needed but nothing that impacts your stay

Helpful?
A
AlannagbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 5, 2025

"Great value for money"

9.0

Excellent location, close to bars restaurants & shops. Public car park & the rear of side street.

Everything was great but the hot water was not great. There are also a few steps on the stairs that need repairing.

Helpful?