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8.3 / 10 Guest Rating

New Zealand House Apartments by Happy Days

18 Water Street, Liverpool, gb

New Zealand House Apartments by Happy Days - main view

About the Property

Central Location
Water Street by Ustay Aparthotels offers a prime location in the heart of Liverpool City Centre. Just steps away from iconic landmarks such as the Liver Building and Albert Dock, guests can immerse themselves in the vibrant city atmosphere.

Modern Amenities
Each unit at the apartment complex features a flat-screen TV and a fully equipped kitchen, providing guests with the convenience and comfort of a home away from home. Stay connected with complimentary WiFi and enjoy the privacy of a private bathroom.

Nearby Attractions
Explore Liverpool's top attractions with ease, as popular sites like the Royal Court Theatre and M&S Bank Arena are within walking distance. Whether you're here for business or leisure, Water Street is the perfect choice for your stay in Liverpool.

Experience the best of Liverpool at Water Street by Ustay Aparthotels. Book now for an unforgettable stay in the heart of the city.

Facilities & Amenities

WiFi available
Free WiFi
Heating
Non-smoking throughout
Laundry washed per local authority guidelines
Contactless check-in/check-out
Property cleaned by professional cleaning companies

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A damage deposit of GBP 50 per person is required before check-in (If only one person is staying the deposit is GBP 100) and this is taken via a credit card. If you would prefer to pay the deposit via cash then this is GBP 100 per person instead. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent748 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious apartments.

Categories

Cleanliness7.9
Service7.3
Location9.4
Room Quality7.8
Amenities8.9
Value for Money8.3
Food and Beverage8.4
Overall Experience8.3

Select topics to read reviews

D
DonnagbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 30, 2025

"Exceptional"

9.0
Helpful?
H
HelengbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 30, 2025

"Excellent"

8.0
Helpful?
A
AqebgbGB
Verified booking
couple
Standard Room
Stayed in Dec 28, 2025

"Great location, but significant maintenance issues"

6.0

Location and overall cleanliness

While the property is clean and well-located, it has several maintenance flaws. The living room heater was broken, room windows wouldn't close, and we had issues with plumbing, smells and even found 2 snails in the toilet (on a 4th floor flat). Note that there are steep stairs even after the lift (Apartment 9). I raised these concerns with the host privately hoping these would be resolved for the next guests but never received a reply. Great potential, but needs attention.

Helpful?
M
Mohamed LuthgbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 27, 2025

"Exceptional"

10.0
Helpful?
K
KarimagbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 26, 2025

"Excellent"

8.0
Helpful?
B
BirchallgbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 22, 2025

"Excellent"

8.0

Nice and quiet

Helpful?
L
LucygbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 21, 2025

"Brilliant apartment would highly recommend for large groups"

10.0

Fabulous place very spacious. We stayed in apartment 3. The apartment was very clean. We accidentally set the smoke alarm off with the hairdryer staff came straight away to sort. Would definitely stay again. Deposit refunded the same day :)

Helpful?
K
KirstygbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 20, 2025

"Exceptional"

10.0

Location was great. Apartment clean and tidy.

Helpful?
D
DeclanieIE
Verified booking
solo_traveller
Standard Room
Stayed in Dec 19, 2025

"Whoever is in charge of this building please change your job to something more suitable"

1.0

Worst experience I've actually ever had in all the countries i travel to this service was 100% hands down the worst to the point i found myself standing on the street getting help from a bar girl that worked in a bar beside the property..

At least a person with whom i could have spoken to...

Helpful?
V
VictoriagbGB
Verified booking
extended_group
Standard Room
Stayed in Dec 19, 2025

"Exceptional"

10.0
Helpful?
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