Valentina Suites by Las Flores Vacation Rentals

Management is very responsive and helpful. They have someone working at night in case of an emergency. Rooms are spotless (I don't see how they could be cleaner). The shower pressure is great (water pressure is often an issue in Mexico). The internet connection is great (I work online, on videoconference all day).

The only thing is that my first room was located at the intersection of two busy streets and it was very noisy at night (cars, motorcycles, dogs barking). I'm a light sleeper so I couldn't sleep much. I changed rooms for the last two nights and it was much better. I think the window in the second room was newer and blocked the noise better.

Fantastic host communication and responsiveness and helpfulness

Rooftop pool is old and worn.

We had a lovely 1-bedroom apartment, which was perfect for our 6 days at Playa del Carmen. Our mattresses were firm; excellent water pressure in the shower; fully-equipped kitchen with ample pots/pans/crockery to prepare our own meals. The WiFi speed was also one of the best we had in our two months in Mexico. Our host Jacqueline was also very responsive via chat, and got our requests fulfilled readily. There is also a small pool and terrace area with seats on the top floor, which was great for when we had to wait a couple of hours in between check-out and our bus. Location-wise, it is about a 15-20 min walk from the ADO bus station (turistica). There is a large supermarket (Chedraui) nearby (the colectivos to Tulum also depart near its carpark), as well as plenty of eateries and ATMs along Avenida Benito Juarez.

Nil.

Quiet location, yet close to the action. The room was clean and the bed was comfortable. Shower water pressure was great!

I found the kitchenette to be stocked minimally with tools and dishes, but you can make it work. The pool was more of a kiddy pool and definitely not one to bother with in summer since it gets warmer than a bathtub. The loungers on the roof were cracked, so if you like a little butt pinch you’ll enjoy these!

It was perfect.

The bathroom was a bit small, wish there was a little bit of counter space around the washbasin to keep the toilet bag. Also the hot water faucet didn't really deliver hot water even after keeping the water flowing for a few minutes. Of course, the faucets were not marked, so it was difficult to tell if I was using the correct one!