Spacious Comfortable house close to Etihad+parking

Leaving it.

DO NOT MAKE THE MISTAKE TO BOOK. Absolutely awful experience and by far the worst accommodation we have ever stayed in. The property looked nothing like the photos advertised on the listing and was completely misleading from the moment we arrived. The house was dirty throughout and clearly not cleaned properly before check in. There was mould in the property, the downstairs toilet did not flush properly, and the shower completely blocked and filled with water while being used. During heavy rain overnight, water was actively leaking through the roof with literal raindrops coming into the property. One of the biggest concerns was hygiene. The bedding appeared unwashed and stained, one pillow was filthy, and when opening one of the towels there was actual faeces on it. Completely unacceptable and disgusting. The listing also falsely advertised an ensuite which did not exist. There was an extremely dangerous cellar area with steep stairs, no lock/barrier, and almost no lighting. I nearly fell because it was pitch black. This is especially concerning considering there were children and a pregnant woman staying at the property. Nobody could sleep due to the constant noise from the nearby industrial train station. Basic essentials that were supposedly provided were missing, including cleaning supplies and even toilet roll. We contacted Booking.com immediately and spent over 48 hours being passed between agents with no proper resolution or any contact from the property owners. Overall the property felt unsafe, unhygienic, badly maintained, and completely misrepresented online. I would strongly advise others to avoid booking this accommodation.

After a 6hrs drive when we arrived at the property the parking wasn’t available as the drive was obstructed by a vehicle. The house was filthy, the sofa in the lounge was covered in stains, the yellow cushions were covered in black stains. The house had not been hoovered and all the wooden floors were covered in black sticky marks. The downstairs toilet had no toilet paper as advertised and the floor was covered in pubic hair and urine stains. The kitchen’ s oven was broken, some plates had black mold, there was a glass with dried milk left with the frying pans, the cupboards had old coffee stains and crumbs inside the units, cutlery were dirty, no tea towels. The floor mat by the garden door looked like he had never been washed. Underneath the staircase there was a door (which could not be locked as it was broken) which led on to a very steep staircase and into a basement which look like something out of a horror movie with old supermarket trolley and canisters, we had 3 under 18 years old with us and it felt very unsafe. The back garden was in an appalling state with gutters hanging off the wall and a rusty drying rack thrown on the floor. The staircase leasing to the bedrooms and bathroom was dirty. The bathroom was unusable as the shower hose was broken. The floor was dirty and the miror looked like it could fall as the screws were coming off. The single bedroom’s duvet cover had blood stains, the bin had some sticky residues and had not been emptied. Another bedroom with 2 single beds had bed linen which wasn’t clean. We found dead insects by the bed and snails on the skirting board. Both those rooms give onto the back of the property which is right by a train track, the trains are going all night and all day so you cannot sleep. The double bedroom had stains on the duvet cover. All the towels were tiny and some clearly had been previously used and not washed with stains. The walls on the landing were covered in sticky marks.

Good location for Etihad and off road parking for two smaller cars

The house smelled of cigarettes and damp, there was clearly a damp & mould problem in kitchen. There were no toilet roll, kitchen roll, or hand towels. The sheets did not appear to be clean, with significant staining. The bathroom had build up of black mould. The kitchen crockery, cutlery and cooking equipment were not very clean and the sponge provided for cleaning had seen a lot of previous use. There was no hand soap in either bathroom or the kitchen. I messaged the owner twice and they didn’t respond - once to ask about the key situation and once to ask about Wi-Fi as the Wi-Fi details provided were wrong. The outside bins were overflowing so we couldn’t use them. Everything seemed to be broken - the bedside lamp, shelf in toilet, even the artwork was in broken frames. We peeked into the cellar and there appeared to be a gas canister stored haphazardly down there.

Property is fairly close to the main city. There was plenty of space, it was clean and the property can be easily contacted even late when we were unsure about the boiler and how to properly turn on the heating, they answered and helped us out.

Parking is a little complicated as someone else parked in the spot but we sorted it out.

The oven didn't work or have a handle. The downstairs toilet was just constantly flushing, it also had water in the sink. The door to the cellar would open on its own which is a little unsafe with young children. The bins was over flowing with rubbish. No where to put ours and no bin bags for the kitchen bin. The plug in the bath was jammed, we had to use a knife to get it up as all the shower water was just collecting in the bath. And neighbours kept parking two different cars on the drive way so we couldn't park the cars. I was only able to park once on Saturday night.