Bloom Hotel - Koregaon Park

Location and food

The lack of communication!! Terrible. Met with the hotel manager More and gave him the feed back. The large windows are not secure, there is no way to lock it from inside. The front door chain lock is not fitted correctly and can be easily opened from outside. The safety vault is not secured to the wall of the wooden cabinet and moves. I was given a room that had a leaking faucet which shows there is no internal quality sanity checks before assignment of the rooms. I was given a better and bigger room after i complained.

The location and the workers. Young people ready to help.

The pictures don't tell the reality. They have to do a better job cleaning the rooms. And if you want a coffee with your breakfast, forget it!

Clean, professional, easygoing , good food

Hot water heater should be better configured to provide immediate hot water instead of waiting for 15-20 min

The location is the best part and the people working there. There is a group of young men trying to help and to fix all issues.

The breakfast was included in my reservation, but there is no coffee. If you insist, they give you one, but you have to pay extra! I had warm water in the shower only one day out of the four days I stayed there.

Room is absolutely clean- which is most important. Interiors are modern. Staff are very cordial. All basic stuff in the room eg water, toiletries etc are provided.

Only thing I think they can improve is replace their TVs with Smart TVs.