Skyloft Kandy

Location excellent

Good overall stay with a convenient location and smooth check-in.

There were ants in the room, the mirrors were dusty, and the food was terrible could be improved.

The infinity pool and clean modern rooms

The beef curry - the meat was very tough and unpleasant. The taste and everything else was very nice. Gave me an upset tummy.

The view was very good, and we were satisfied with our stay. However, the staff were not very familiar or friendly. Later, I felt that this might have been because my family is local. Until our departure, no one came to speak with us. When it was time to settle the bill, I had to go to the reception myself. Mr. Angelo handled the process professionally, and that was all. With our arrival no briefing were given about the hotel. Just we had a Cup of Coffee as a welcome drink.

Around 7:00 AM, my children were planning to have an early breakfast. I inquired about the à la carte menu, but I was informed that it would only be available after 9:00 AM. However, they mentioned that a standard set menu was available at any time. I do not understand why breakfast could not be arranged, especially since I was willing to pay. This situation led us to leave the hotel early without enjoying the surroundings, which was disappointing. We were unhappy with how this matter was handled. It appeared that the staff lacked proper food and beverage (F&B) experience. No wi-fi connecting procedure was available when we go to room on arrival. But on following day morning i saw there is a QR code on the reception.

Lækker pool med udsigt. Dejlig værelse med udsigt ud over byen. Vores værelse lå i en anden bygning overfor for resten af hotellet. Det gjorde afstandene lidt længere, men gav også en fed udsigt. Det ligger et stykke fra byen, men det lever man med når man ser Kandy oppefra.

Vi syntes ikke restauranten var særlig opløftende. Vi oplevede også flere gange at der ikke var personale tilstede. Til den pris det koster savner jeg bedre service, bl.a. i forhold til veksling af kontanter, en mere tilgænglig bar og hjælp til transport til byen.

Good point

Good stuff

location and swmming pool

they menction soundproof room but those are not