Dar Sarsar Artistic Music

Host was very accommodating to every need and very flexible. Entertained us with live music and offered free drinks. Truly memorable times there.

N/A

The placement is very good in the middle of the Medina.

Dirty uncomfortable and cramped, the walls are falling apart, its moldy and you can hear your neighbors like they were inside with you.

The breakfast was good. Not to much and not to litle. Served every morning at appointed time

Nothing

The location in Medina near the central square Jemaa el-Fnaa.

When my partner and I got there, even though we provided them an estimated arrival time, no one was around to check us in. We ended up having to find our keys in the key-box on our own. And to make matters worse, the room wasn't cleaned properly, and we even found a stinky sock in the wardrobe. The wifi did not always work, and the bed blankets were uncomfortable, possibly unclean. The real kicker was on our last night when, out of the blue at 11 pm, someone knocked on our door asking for €20 for city tax. Overall, not the smoothest experience.

Simo is an excellent host who goes out of his way to understand your needs and assist you in any way possible. Imeme, who works at the riad, is also fantastic. She is very friendly and provides valuable advice on making the most of your time in Marrakesh, including tips on visiting places and buying things.

Improvements can be made in communication, especially before the trip to reduce misunderstandings. The staff is eager to improve. Clear communication is the key.

- Dirty bathroom - No hot water - Difficult to find - There was no one in the house when we arrived and we were without internet connection for write to The owner, if we hadn't found the right person we wouldn't have been able to get in for a long time

Friendly couple, I suppose they have too because they are running the business.

They advertised that you have your own bathroom, but it was shared. It wasn't in the city center. It was very near the airport. They didn't inform the customer ahead on time that they were having room renovation.There was no hot water in a shower. There's nothing in the surrounding area. It is family house, just so you know.

The location of the place is its only good aspect. There's nothing else.

I didn't even spend a night here and instead had to spend a lot of money that I didn't intend to, to stay in another place. I paid for a double room with a private bathroom and shower but instead received a tiny single room that stank of cigar smoke, with filthy bedding and nothing else in it other than the bed. There was also no way to lock my bedroom door and it felt incredibly insecure seeing as the front door was wide open for the hour or so I sat thinking what to do. The shower I was meant to use had no shower head. It's clear that this place is banking on people not wanting to stay so they can put the room back on the market and double their money. This happened as someone else who stayed there just one night said there was another guest in the room. Booking.com really need to blacklist this place.

AMAZING, very typical and immersive Riad, nice and clean, confortable and warm, and Simo is a great host !! We will keep beautiful memories of this travel. We stayed in Simo’s Riad for a few days, early December, and Simo became a friend, he was a great host and very helpful during our stay in Marrakech. Simo actually has two hotels, one is located just near the airport, “Dar Sarsar Airport”, and the other one, “Dar Sarsar Artistic Music”, is located right inside the Medina, which is amazing if you’re walking, the location is perfect to visit Marrakech properly. Simo has been amazing with us, very available and reliable, we spoke on the phone before we left England. When we arrived he found a bottle of wine for us, no matter what you need, Simo can help you. He even drove us back to the airport, and the day before he drove us to the Agafay desert and came to pick us up on the next day, for a very friendly price. The Riad in the Medina is a very typical house with a beautiful open patio, all the rooms are accessible from the patio. It is located in a very secure place, you can lock the door with a padlock, but it’s perfectly safe anyway. The room was really nice and the price was very reasonable, little kitchen if needed, private shower, toilet and bathroom in our room with lovely warm water. It is a typical Medina house so it is very immersive, nice and warm room, confortable bed and thick mattress, with a cupboard for your clothes and a table with chair if you need to work. I could only recommend it, we were very glad to choose this Riad, and to be fair we can’t wait to go back !!! ADVICE : Google maps won’t be your best friend on this trip, so I advice you download an ‘offline map’ of Marrakech on Google map, with the hotel’s wifi, because you can get lost quite quickly ;) Always go in the direction of ‘Rue Azbezt’ and you’ll find the Riad.