2128 Clark Ave, Raleigh, North Carolina, 27605, Raleigh, US
Recreational Amenities
Enjoy the outdoor pool and 24-hour fitness center during your stay.
Complimentary Features
Benefit from free wireless internet access, a communal living room, and barbecue grills.
Convenient Guestrooms
Feel at home in individually decorated guestrooms with kitchens, smart TVs, and free Wi-Fi.
Experience convenience and comfort at Kasa At Berkshire Village District Raleigh. Book now and explore Raleigh's attractions effortlessly.
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Guests highly rate the clean room and frequently praise the good communication.
The room and location were nice. However the lack of onsite staff was disappointing. We experienced issues with our lock and lack of linens. It took over 24 hours to get these items addressed. Wasn't a fan of the TV channel selections. I felt like we were given "the run around" when trying to address the door lock issues which to me presented a security concern.
There were bare wires hanging from an electrical box in living room, no actual coffee maker, the tv picture was so dark even after raising the brightness to highest it was unwatchable, remote batteries were dead, bathroom soap dispenser was empty, corner cabinet door was half attached. The place was moderately clean. Was very quiet, bed was average. Working my minivan into the parking garage was a task. And it was very difficult to navigate your way through the building to exit or find your way to amenities. Not enough hot water to take a bath. Great area for food and shopping.
The apartment was very convenient, and easy to check in and out.
Nice, clean and quite
Nice place
We came to town for a memorial service. Checked in. The instructions for entering the building and parking could stand a re-write. Also, if you have mid-size to large vehicle, it will be very difficult to get into the parking. TV did not work, no input connecting it to content. The 24/7 "help" is simply AI that registers your issue. The response I got was "If you turn the tv on it should work automatically" but that was not the end. The toilet needed to be plunged after every use, even if it was just liquid. The shower curtain was only about 24 inches wide and did not cover the full length of the shower, so water went everywhere. Also the tub did not drain. 5 minute shower left me standing in 6" of water. A facilities person came and tried to fix the toilet. It worked once and we were back to plunging after each flush. Nothing was ever resolved about the TV. If we were not tied up with a funeral we would have left. No response from Kasa when I mentioned to the 24/7 support that I expected some sort of refund for this stay. Great location, nice apartment, horrible handling of a bad situation. This unit should NOT be offered for use until they get bathroom drain fixed, toilet fixed and an actual shower curtain installed. And of course, the TV needs to work since it is advertised there is one.
Beautiful appt and very clean with plenty of dishes to fulfill our needs.
Great place to stay right in Cameron Village so lots of options for food, shopping, etc. Parking was a bit clunky at first but worked out well. Property is very nice and top notch. Only bummer was that the housekeeping crew did not change the sheets on the bed from the previous guest so I had lipstick and hair in the bed. Ugh. I wish communication with the virtual front desk had been more obvious as I would have requested service but, as a first-time Kasa guest, I was not aware of that option. I'll definately stay there again!
It would be better if you could clean the place and check the status in a more thorough way, especially like towels and bed sheet.
It would be better if you could clean the place and check the status in a more thorough way, especially like towels and bed sheet.
