La Villette Hotel

Superb facilities - 2 pools, spa etc Exceptionally helpful and friendly staff, (apart from one member of staff who was rather dour.) Very good food Reasonable prices Lovely and quiet

Room was rather tired and in need of some refurbishment Beds had definitely seen better days

Breakfast was very good and the staff were friendly and helpful. The hotel was a farther from the city centre than expected and the bus ride to and from the city was long and tedious. The bed was small (double, not queen as expected) however it was comfortable just cramped for two people).

The hotel in general needs maintenance-ie stains on the carpet, roof under entrance car port needs repairs (missing and broken boards). The grounds were pleasant the staff were warm and welcoming.

Lovely and quiet location with good facilities. Very good hotel gym.

The room was a little small for two people with two suitcases.

This is a solid three star hotel in need of redecoration with friendly staff who helped whenever they could. I appreciated that when we pointed out that the two TV remotes in our room (205) were not working the very next day a new one was given to us. The shower over the bath was excellent (but the bath panel kept moving). The toiletries were welcome (but no hair conditioner). Every day we received new clean and fluffy towels (but very little space to house them in the bathroom). The breakfast tray was fantastic with biscuits, tea and instant coffee - including decaf (but the kettle was extremely stained inside). The outside pool was too noisy for us (music and children splashing) but the inside swimming pool was great (but tiles are missing in the hot tubs). There is ample free parking but in case of events you will still struggle to find a spot. We enjoyed a full English breakfast evey morning and when the self-service coffee machine was not working our coffee was brought to us by a friendly member of staff.

Our room was cleaned every day but the carpet is extremely stained. Pieces of the wardrobe door are ready to fall off and one of the lamp shades near the bed is broken and is only placed on top of the holder. There are no USB sockets near the bed. The mattress was confortable enough but the sheets were too small for the bed and could not tuck in properly. The indoor swimming pool has a broken table and two broken rattan chair that shed on the slippery floor. There are also only two plastic chairs for all the swimmers.

Staff were excellent, friendly and attentive. They offered good advice on food for our grandson who had recently diagnosed coeliac. Good car parking and good location for airport and other routes.

All very pleasant but dated across the board. No usb chargers, no netflix. I wanted a sandwich around 4.30 pm and could only get plain crisps from bar. Disappointed as I had to go back out to work in the evening. All in all very pleasant just needs a little face-lift.