Hotel Aurore Lomé

Tout.

Le matelas trop trop mou !

Location is nice

Lady at the reception. Not a friendly person.

Nice location, close to the beach and bus station

I felt that it was very big difference between very good service or very bad service at the reception. I got really good help when I was sick and needed to go to a doctor. But, on two occasions I received very unprofessional and disrespectful behaviour. First time I was paying for the two nights I stayed, I asked in a nice way how much I was paying in euros and how much I would get in returned because I paid with a 100 euro bil. The lady got really upset and raised her voice multiple times. Without any reason, I reassured I just wanted to know how much that would be in euos, a currancy I understand. The second time was when I asked where to find a atm, the lady at the counter rolled her eyes in annoyances and had was very reluctant to help or give assistance. Something should be done for the average customer service to become goose and solid. Can't use lack of English skills a reason to be rude.

An excellent restaurant with superbly prepared fish. A nice, quiet spot. Good value for money. A little further from the center, but right on the beach. I ended up staying two extra nights :)

Lovely location and very friendly staff

No problems

De tuin, het eten, de locatie

Jacuzzi had geen schoon water

RAS

L'équipe de l'hôtel n'est pas sérieuse. Ils m'ont raconté une histoire à dormir debout, disant que ma réservation ne leur est pas parvenue et qu'ils me proposent en remplacement des chambres d'un standing supérieur à ma réservation avec un surcoût inacceptable. Déçu par ce comportement, je ne les recommanderai pas.