Hotel Aurore Lomé

Le personnel est hyper réactif. Accueillant et disponible. Au 2e jour, en rentrant on a découvert un gecko dans la chambre et en un rien de temps on a été changé de chambre. Et le petit déjeuner était super. Enfin il est bien situé, à proximité du centre ville et du grand marché et à 5 min à pied de la plage.

Les serviettes. Elles ne sont pas blanches.

Comfortable and very natural environment, the garden is very pretty and quiet, most of the staff is very friendly and helpful, except for a girl at reception who is bitter or so it seems or doesn't like foreigners and was not friendly at all (the only one with dyed blonde hair).

Un établissement très arboré et fleuri, accueillant aussi pour la clientèle du fait de son bar et de son restaurant.

Il faut payer en cash.

The big plus is the staff. All the women working behind the desk were wonderful and hospitable. Another big plus is that the hotel was willing to exchange my US dollars for local currency at a fair exchange rate. Also, the restaurant includes good local cuisine, although you have to notify a little bit in advance so that they purchase the ingredients at the market that day. We were not a big fan of Togo, but this hotel is a nice oasis in Lome.

Laundry service offered was very expensive (high per-piece charge), which seems to be typical in West Africa. The jacuzzi was not working, but we hadn't planned on using it anyway.

The sanitation of the room is very poor. There is a strong smell. The toilet is not clean. There is too much dust. The fan blows dust everywhere. There are many mosquitoes in the room. I paid the staff for the laundry service but they forgot about it.

Too much dust and mosquitoes, the room smells bad, the toilet smells worse, and the space is too small

Good location, next to the highway and the beach.

The room was very unclean, dust everywhere, it was a disaster for people with dust allergies, it felt like the staff didn't clean the room often or seriously. The room smelled very bad, especially the bathroom, the smell was disgusting. I think the staff didn't manage it well. I also want to say that there were too many mosquitoes in the room, some rooms had mosquito nets but the mosquito nets had holes, so many mosquitoes still got in, and the rooms without mosquito nets were even worse. The room was very small, there was no room for anything.

The food and drinks in the restaurant were good and reasonably priced. The seating area in the garden was very relaxing. The WiFi was strong. There were good mosquito nets on the windows.

It was good location

Ac not working properly, behaviour of security guard is very rude