Gemini Star Hotel Kuta

The location was very bad, this area was really dirty, the hotel was not like the pictures in real life looks much older and everything was very dirty.

Le petit déjeuner et la gentillesse des dames.

Le personnel n’est pas très accueillant. Le manager n’est pas du tout arrangeant. On a demandé à gardé notre chambre quelques heures en plus sachant que l’hôtel était encore disponible sur booking. Malgres que l’on soit avec 1 enfant il a refusé de nous laisser une chambre pour 5 juste pour prendre notre douche et laisser nos valise. Nous avons contenter d’ utiliser le local de service. Mes enfants ont dû cohabiter avec un lézard toute la nuit. L’hôtel est bruyant car la discothèque est à côté et nous a dérangé jusqu’à 4h du matin

Ottima posizione sulla via principale. Pulizia adeguata. Buon prezzo per i servizi offerti.

Camera da 3 non particolarmente grande, ma accetabile. Assenza della colazione

泳池挺漂亮的

廁所很臭

The photos they publish are completely different from the hotel in real life. I feel it's a fraud to upload photos about the hotel and rooms to the app where I booked and arrive and see the opposite The shower curtain was full of mold, the sink and the floor were not clean; I found a used cigarette in the room, the balcony door did not close properly. I found a lot of ants. The room smelled of musty. The breakfast was very delicious and the staff is very friendly.

Cleanliness is very bad. No soap and shampoo at all. Empty toilet

Cleanliness is very bad. No soap and shampoo at all. Empty toilet