Koh Russey Resort

Staff was trying their best but lacked training and language skills

Food no service by the beach restaurant limited selection no food description for buffet

Lovely, beautiful, peaceful private island. The Sea, sandy beach with good weather made this stay memorable. The staff are very welcoming and helpful and go out of their way to see to your needs. The rooms are comfortable but could have been planned a bit better to give more space for luggage, better placement of TV placement and limited channels. The massage and spa facilities are of excellent standards with very good staff. The breakfast facilities were good but again the staff are probably not aware or trained in the manner/order of breakfast serving. The A La Carte menu is good but limited especially with only one restaurant in the whole complex.

It was too expensive for whst they were able to deliver

The island is a gem with distinct character and advantageous proximity to mainland. The location is endowed with natural charm which puts it in potential league with more established destinations in the region. The core strength remains with the local staff who are attentive and reactive, but only when engaged by the client. The FnB personnel was particularly stellar, despite limited options for culinary and cocktail adventure. Resorts of this nature and level rise and fall on their mastery of the details and ability to expand and amplify the customer experience. Challenges are aplenty. But far from impossible for this place.

Facility and equipment age were felt throughout the trip. The departure of Alilas' has left evident gaps in facility management, maintenance, and site cleanliness. Like many others, Koh Russey Villas is facing a challenging market recovery. With effort, creativity and ingenuity, this resort should once again shine a fashionable light on Cambodian island travel.

We spent a lovely three days here.

Incredible resort. Service fantastic, food delicious and pool was relaxing. I really enjoyed my stay was a wonderful few days. It’s a resort you hate to leave.