Alpine City Place

Property is on top of a bar. To much noise unable to sleep. Entrance door was always left open . Additional door to bar also left open.

Room was nice and clean

Very eclectic

The room was very small and inconvenient. There was no front desk or customer service; everything was completely self-service. When we first arrived, we couldn't turn on the lights in our room. The only way to communicate was by sending messages. We received a reply telling us to hold down the power button on the remote for a while. However, despite multiple attempts, the lights still wouldn't turn on. When we sent another message, we received no response. Later, we discovered that all three light bulbs were not properly screwed in, which caused the poor connection and the inability to turn on the lights.

Excellent service

Noisy. The ear plugs provided were great though.

Do to a need to make an adjustment and report to a military installation a day early, we attempted to contact the hotel by both email and phone to let them know we could not make it and to ask if we could change our reservation by a day. We did not receive the requested phone call, the response from management was delayed nearly 24 hours and the cancellation process on Hotels.com did not work. Three times I tried to send a cancellation as a courtesy so that the manager could use the room if there was a late arrival, but the app did not work. Hotels.com is still sending survey questions about check in, etc . . . I have had good luck with hotels.com in the past. This trip did not live up to it, especially with communication. This is concerning as this is the second trip in a row that we have had communications issues.

Room was too small. No music in cantina. No towel racks/hooks in bath area. Parking was a hassle Easy acess. Restaurant and cantina on site. Food was great and beer cold

The conditions were bad. The sheets had NOT been changed. No one to call. I had to use a washcloth to clean some of it up. No closet or place to hang things. The bed was awful with a big whole in the middle.

It had a very noisy environment, noisy air conditioner, no refrigerator in room. The door had a huge gap at the bottom of it, and didn't feel secure. I wasn't aware I would need ear plugs, until after I paid in full. The shower didn't stay hot, and the shower head was painful.; The bed was comfortable and it was clean. The remotes needed new batteries. There was no place for a couch to sit, it was a very small room. No breakfast provided.