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5.8 / 10 Guest Rating

Hotel El Castillo

carretera cuernavaca tepoztlán av. José, 39, Cuernavaca, MOR, 62300, Cuernavaca, MX

Hotel El Castillo - main view

About the Property

Indoor Pool and Complimentary Wi-Fi
Relax by taking a dip in our refreshing indoor pool or stay connected with complimentary wireless internet access throughout the property.

Convenient Amenities and Services
Enjoy the convenience of a 24-hour front desk, laundry facilities, and free self parking during your stay. Our attentive staff is always available to assist you.

Guestrooms with Modern Comforts
Experience comfort in our 17 guestrooms equipped with flat-screen televisions, rainfall showerheads, and complimentary bottled water. Housekeeping is provided on request to ensure a pleasant stay.

Enjoy a relaxing stay at Hotel El Castillo in Cuernavaca, conveniently located near popular attractions. Book now to experience our exceptional amenities and services.

Facilities & Amenities

Front entrance ramp
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Free self parking
Housekeeping on request
Garage
Handrails in stairways
Change of towels (on request)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 9:30 AM to 9:00 PM.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.8
Good25 verified reviews
AI Summary

Guests highly rate the good service and frequently praise the .

Categories

Cleanliness3.1
Service8.6
Location6.9
Room Quality3.0
Amenities3.1
Value for Money8.0
Food and Beverage6.9
Overall Experience6.8

Select topics to read reviews

Y
Yesenia
Verified booking
Standard Room
Stayed in Jul 29, 2024

"Exceptional"

10.0

El lugar es bonito

Helpful?
R
Rosalba
Verified booking
friends
Standard Room
Stayed in Jul 18, 2024

"Good"

2.0

Parecía que estaba hospedado en la cárcel, se escuchó parejas teniendo sexo pareciera que la estaban matando fue una noche horrible

Helpful?
A
angel rodrigo
Verified booking
Standard Room
Stayed in Jul 8, 2024

"Good"

6.0

Es un lugar tranquilo pero si lo tienen descuidado por ejemplo la fuente principal, el área de la alberca parece literal bodega, no hay ni agua, jabón ni papel higiénico en el baño. No hay agua caliente en la regadera en la mañana, no cuentan con botes de basura en la habitación. Permiten huéspedes ruidosos y con música fuerte toda la noche.

Helpful?
Y
Yessenia Jazmin
Verified booking
partner
Standard Room
Stayed in Jul 8, 2024

"Excellent"

8.0

Muy bien solo que les hace falta aire acondicionado

Helpful?
L
Luis Angel
Verified booking
family
Standard Room
Stayed in Jul 1, 2024

"Good"

4.0

Estaba sucia el baño estaba sucio el papel ya estaba usado , en todo momento hubo mucho ruido de las personas que llegaban en la madrugada gritando

Helpful?
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