The Travancore Palace Beach Resort

We were denied rooms in the hotel. We were asked to stay in an adjacent small hotel. No breakfast, No swimming pool. I was asked to cancel the reservation at Travancore palace and to take room in the small hotel. Took Rs 1500 from me . No bills given

Very bad hotel experience. There was no hot water during my stay. The breakfast was extremely poor, with only one item available. The front desk staff was very rude and seemed interested only in collecting money rather than providing customer service. Basic amenities were missing, including toilet paper, dental kits, and shaving kits. There were lizards roaming inside the room, a large number of mosquitoes, and even bed bugs. After complaining three times, my room was finally changed, but the new room was also in poor condition. The door mat was so dirty that it looked as if it had been taken from a public dustbin. The hotel advertises a restaurant, but after check-in I discovered that no restaurant was actually operational. Security is another major concern. There are no cameras in the guest areas, and the hotel takes no responsibility if guests’ belongings go missing. Despite all these issues, when I requested just a one-hour late checkout, it was immediately refused. The staff is highly unprofessional and lacks basic hospitality knowledge. I would not recommend this hotel to anyone. If you are traveling with family, avoid staying here. If you are visiting for official or business purposes, do not choose this property. I booked a 3-day stay through Booking.com, and many of the facilities and services mentioned online were misleading or completely unavailable. Overall, one of the worst hotel experiences I have had.

Pool

Nothing

Because of everything