Sunset Fort Galle

Struttura bella e confortevole, personale disponibile

Niente

Good

Good

Máy lạnh ko hoạt động nhưng chủ đã xử lý nhanh khi đổi ngay phòng khác cho mình

Không có

The staff was very nice. Good shower.

I found black mold on my pillow because the pillows stank and the black mold seeped through the pillow case. It wasn’t one small spot on the pillow the whole pillow was covered in mold. That’s a major health hazard. I showed the staff and had my pillows replaced with other yellowish old pillows. My thought is the owner is very cheap and would rather sacrifice the health and wellbeing of the guests than spend a bit of money on new linens and pillows. My second thought is that they are probably nowhere near the property and I doubt they live in the conditions that their guests are left to sleep in. It is a budget hotel but a budget doesn’t mean staying in filth. It’s disappointing because otherwise the building and location are superb.