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8.1 / 10 Guest Rating

The Urban Hideout

10 Chandana Lal Karunaratne Street, Nuwara Eliya, lk

The Urban Hideout - main view

About the Property

River Views from Balcony
Enjoy stunning river views from the balcony of The Urban Hideout, located in the heart of Nuwara Eliya.

Convenient Facilities
Benefit from a 24-hour front desk, shared kitchen, and free WiFi throughout the property. Take advantage of the shuttle service and bicycle rental for exploring the area.

Delicious Dining Options
Indulge in a Full English/Irish or American breakfast, with the option for breakfast in your room. The on-site family-friendly restaurant serves American cuisine for lunch, dinner, and brunch.

Book your stay at The Urban Hideout for a memorable experience in Nuwara Eliya with convenient amenities and breathtaking views.

Facilities & Amenities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Ironing service

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent54 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the welcoming family owners.

Categories

Cleanliness5.9
Service8.9
Location8.9
Room Quality7.4
Amenities8.4
Value for Money8.4
Food and Beverage8.4
Overall Experience8.4

Select topics to read reviews

S
SadiabdBD
Verified booking
young couple
Standard Room
Stayed in Jan 14, 2025

"Wonderful Stay"

9.0

Had an amazing stay at Urban Hideout. The place was clean, comfortable, and well-equipped with everything I needed. The location was perfect, close to city center, very peaceful. The host was friendly and responsive, making the experience hassle-free. Would definitely stay here again!

Breakfast could've been improved.

Helpful?
C
ChamillkLK
Verified booking
review category business travellers
Standard Room
Stayed in Dec 31, 2024

"Superb"

9.0
Helpful?
T
TheekshanalkLK
Verified booking
young couple
Standard Room
Stayed in Dec 31, 2024

"Very friendly hosts, clean rooms, walking distance to the city center."

10.0

Cleanliness and very good breakfast.

Helpful?
N
NcnCN
Verified booking
family with young children
Standard Room
Stayed in Dec 17, 2024

"Superb"

9.0

The place is newly renovated and with a balcony overlooking the golf course behind it (the river bank was with a lot of trash but it's bothering us). It's quiet and private, away from the road (need to walk through a corridor). Good hot shower and comfort beds. The breakfast is really good. The family is great host and they were so flexible to serve us the breakfast at 6.30am just because we needed to go at 7am.

The wifi router is placed in the living room, making the signal weak or none in the bedroom. It'd be better to place it in the kitchen or in the bedroom. It's not a big issue since its a mobile router, the guests could move it if they want to, but still it'd be nice if it can be placed to a better position.

Helpful?
N
NatashagbGB
Verified booking
young couple
Standard Room
Stayed in Nov 17, 2024

"Passable"

5.0

The staff were super friendly and the breakfast was great, even packing if up for a 5am start was super appreciated. Located pretty close to the centre with a view of the golf course. Nice hot shower

The cleanliness wasn't great, made worse by mouldy walls and ceilings and the bed had seen better days.

Helpful?
D
DumisanigbGB
Verified booking
young couple
Standard Room
Stayed in Sep 24, 2024

"Exceptional"

10.0

Very hospitable and friendly family. Brilliant breakfast and real fresh! Nice area to stay in with nice shop owners nearby. Family kindly obliged us to take us to the station and an early trip to Horton Plains

Helpful?
B
BuddhilkLK
Verified booking
family with young children
Standard Room
Stayed in Sep 18, 2024

"Very good"

8.0

Friendly staff and nice breakfast.

Helpful?
A
AfzanlkLK
Verified booking
family with young children
Standard Room
Stayed in Sep 7, 2024

"Exceptional"

10.0

Awesome Location with well privacy.

Helpful?
W
WilliamzaZA
Verified booking
young couple
Standard Room
Stayed in Aug 27, 2024

"Disappointing"

3.0

View of the gold course is lovely!

Hot water for me is essential! We did not have hot water till the day we checked out I managed to get a hot shower, when I complained on the second day I was told would be sorted and we would get some discount as to the hassle. We did not get discount and was stuck with cold showers for most of our stay! The area at night is over run buy dogs barking not possible to sleep. And the cottage is not insulated at all meaning it’s hot as hell in the day and freezing at night. All and all I would have enjoyed it but for me with my travels hot water is the most basic of requirements I need! Internet is not high speed and was one of the main reasons I booked it, it is horrifically slow in able to down load emails as I work remotely that was also an essential thing for me! Internet speed is under 1mbps

Helpful?
F
FranciscoptPT
Verified booking
family with young children
Standard Room
Stayed in Aug 23, 2024

"Exceptional"

10.0

Clean. Calm. Independence.

Helpful?