Bonnington Beach

Only good think it was that because of the check in slow we've got free car park, whixh was appreciate.

Upon arriving at hotel there was no staff to greet you only a very small note to say call or go to different hotel The double glazing is out dated so all the outside traffic makes it a sleepless night

Very poor stay, we arrived but couldn’t find reception, to then be told it was over in a different hotel, we were not allowed to check in on time, they said it was a hour later than advertised. The hotel we booked was not the hotel we stayed in, they said it was full and had to go to the next hotel down which was in need of a very good make over, the room was dirty and the shower facilities were poor. In our very small room we had no privacy, there was a large window right next to out bed with other people walking past at all times of the day and night to access other rooms. We ended up checking out a day early.

Room not as described or shown in photos and no staff on site, have to visit hotel over the road to collect the key

No wifi for the entire stay despite me paying for a hotel with wifi. Curtains didnt even cover the window properly and the bathroom stank of waste water.

On arrival we were sent to another hotel but then taken back to Azure for checking in. Were told room was not ready, sat with several other guests waiting all unhappy about the service. After 20 minutes we were sent to 3rd hotel the Serenity where there was a room ready. The hotel was next door, smelt on arrival, no reception or signs carpet heavily soiled. Found room very basic but clean

Hotel is very basic. Room photos advertised did not match the room we stayed in. Key had to be collected from another hotel across the road (this is also the photo of that reception desk). Bed was comfy enough but rest is outdated, especially the bathroom but if just needing a room for the night, it did the job. Check-in advertised at 2pm, was advised it shouldn’t be until 3pm but we did manage to check-in early due to a room being ready. Is on a busy road so noise is heard all night long but it’s close to amenities, beach and town centre.

Arrived early due to having to attend a wedding. The hotel let us leave our stuff, we then went to the wedding, i emailed the hotel at 2pm ro ensure our stuff was safe and that we wouldnt be back untill 10pm. Only to be told at 10pm there was no room for us, it wasnt their problem and we had to leave. They had all day to inform is of this Rude staff, place smelt awful. I then had to get a £150 uber home. Shocking service

There were refuges living there with children who were screaming and banging doors.early in the morning. My city view was a blank wall.

Arrived early due to having to attend a wedding. The hotel let us leave our stuff, we then went to the wedding, i emailed the hotel at 2pm ro ensure our stuff was safe and that we wouldnt be back untill 10pm. Only to be told at 10pm there was no room for us, it wasnt their problem and we had to leave. They had all day to inform is of this Rude staff, place smelt awful. I then had to get a £150 uber home. Shocking service